Innovative Visual Merchandising Manager with 8+ years of documented success at revolutionizing retail space for maximum customer traffic and sales volume. Inspiring, creative leader with corresponding commitment to executing detailed and efficient merchandising flawlessly. Dedicated to retail space that pleases and draws buying customers.
Overview
9
9
years of professional experience
Work History
Director of Visual Merchandising
Specsavers
, North America
06.2022 - Current
Store Development
Opened 120 stores in 5 months of employment with Specsavers
Work closely with Head of Trade, Development, Operations, Training Manager, Buyer, Supply chain etc
Liaise with the retail, business development and marketing teams to ensure execution at store level exceeds expectations
Create better understanding of the link between effective merchandising and influencing product mix/sales
Provide merchandising communications and training support
Define and manage the process of communicating plans to store partners and teams
Manage any store requests relating to their merchandising queries
Point of Sale (POS)
Define and agree with marketing in-store POS requirements
Provide guidelines to stores on how to execute POS and related everyday low price/campaign materials
Monitor and manage POS stock levels
Manage the POS suppliers to ensure we are using the most effective and cost-efficient suppliers
Manage POS budget
Merchandising Communications
Define and deliver effective merchandising communications to stores and internal stakeholders through the different channels
Produce and maintain a comprehensive merchandising guides for stores
Cross-Functional Work
Demonstrated ability to build strong professional relationships with partners and colleagues
Proactively demonstrate and encourage team collaboration with the product, marketing and retail teams
Continuously engage with other regions about merchandising to learn and share amongst the Specsavers network
Other
Active member of the product team, contributing towards continuous improvement and always striving to put the customer first
Search for new ways to improve merchandising standards from reading trade publications, IT solutions, guides and practical learning
Work on any new or existing projects within the product team that contribute to the success of Specsavers growth
Actively manage and lead team members to improve their performance and clarify own expectations of performance and provides constructive feedback and advice
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Recruited and trained new employees to meet job requirements.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Interviewed prospective employees and provided input to HR on hiring decisions.
Marketing Manager- Corporate (Promoted)
Beedie/JLL
Burnaby, BC
10.2020 - 05.2022
Supervising Tsawwassen Mills, Guildford Town Cener and Metropolis shopping Centre,s Marketing and Visual activations.
Wrote social media content to increase engagement with customers.
Oversaw social media and digital marketing strategy to increase brand exposure and audience engagement.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Tracked and analyzed social media and online marketing initiatives.
Posted new content for products and services when managing marketing and release calendars.
Generated interest for new and upcoming product and service releases by managing social media accounts.
Developed targeted strategies and project plans to drive vision and enhance business value.
Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
Improved short- and long-term digital marketing strategies.
Manage shopping mall's Marketing activations under Beedie/JLL standards.
Represented company at local and trade association meetings to promote products.
Managed creation of marketing materials, collateral and sales support tools.
Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
Delivered compelling sales presentations to demonstrate expert product knowledge.
Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign successes to clients.
Work closely with Ryan Beedie- President, To determine, activate, and achieve the annual Industrial Marketing Strategy & Communication plan in accordance with stated corporate and divisional objectives via the activation of an OGST plan
Manage the implementation of key industrial, residential, commercial and corperate-specific marketing and communication initiatives including regional and national advertising campaigns, press releases, and other media opportunities
Manage Beedie’s social media channels: Facebook, Instagram, Twitter, LinkedIn, and WeChat while working with a third-party social media consultant
Manage the implementation of regional and national corporate giving and industrial-specific sponsorship campaigns
Manage the execution of all Beedie Industrial events
Manage the design and implementation of effective marketing toolkits, brochures, swag, etc.
For the Industrial team to utilize
Manage the creation and distribution of email marketing campaigns through Beedie’s internal CRM and Email Marketing software
Manage the evolution and maintenance of the Industrial segment of Beedie’s Corporate website
Track and advocate for new market trends specific to platforms, technologies, and marketing tools
Oversee all project marketing execution through the sales cycle including the development of project marketing/sale strategies and budgeting, right through to project naming and brand design, collateral suite creation, and sales campaign activation
Manage Beedie’s marketing team and associated project listing teams to ensure all external-facing marketing campaigns and collateral are executed at an industry-leading standard
Oversee the Sale & Lease proposal workflow and editing process
Advocate the importance of the Beedie brand, consistency of messaging, and quality marketing solutions
Ensure Beedie’s visual guidelines and standards are adhered to and all marketing collateral and activities are aligned to our brand position and standards
Continuously identify and act on new opportunities for audience growth and brand awareness, through the further development of external communications to enhance brand presence
Act as a Marketing team leader and inspire all members, through leading by example, to contribute fully to the achievement of objectives laid out in annual departmental and individual goals
Provide mentorship to team members through team building and maintaining a culture of growth, development, loyalty, and engagement
Work with the Senior Marketing Manager, Industrial to conduct an annual audit of existing communications strategies, messages, and tactics to ensure consistency with the Industrial division’s business objectives
Advocate for and facilitate the sharing of best marketing practices across all offices
Monitored advancements in social media and technology, working with marketing teams to adopt new platforms and facilitate integration into marketing plans.
Built network of social media influencers, including celebrities, bloggers and companies to increase brand exposure.
Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
Opened 1st ever POWER STORE in Footlocker Canada History during COVID (20 Million dollar store).
Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
Aligned visual merchandising strategies and products with company messages, target audience and marketing goals.
Collaborated with assistant merchandisers to draft, design and develop new project and display ideas and presented results to supervisors.
Produced various design layouts for window, interior and sign displays and floor plans.
Changed and adjusted displays for new product launches, seasonal changes and different themes.
Drove and tracked schedules for visual displays and spearheaded new system for systematically updating, refreshing or renewing designs and displays.
Directed internal and external labor teams in physical merchandising setup and drove acquisition of supplies and accessories.
Placed prices and descriptive signage to enhance displays and promote items.
Created retail displays to highlight particular products and drive sales according to corporate strategy.
Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Built effective partner store relationships to improve customer satisfaction.
Promoted new product releases and limited edition items to drive sales.
Supervised up to 250 employees on merchandising team.
Managed visual displays for Footlocker US, Footaction, Lady's Footlocker, Kids Footlocker, House of Hoops, Flyzone company to drive exposure and increase revenue.
Met and exceeded quarterly sales quotas by 85%.
Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.
Created mood boards by researching current fashion trends and competitor activity.
Styled hair to enhance appearance and increase dramatic effect of garments on display.
Regional Visual Merchandising & Marketing Manager
YM INC
Toronto, ON
12.2017 - 06.2018
Placed prices and descriptive signage to enhance displays and promote items.
Created retail displays to highlight particular products and drive sales according to corporate strategy.
Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Promoted new product releases and limited edition items to drive sales.
Presented updated floor plans and design strategy to store management.
Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Consulted with management and advertising teams to plan optimal promotions.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Put together displays and layouts throughout store to promote trends and current sales items.
Created and provided marketing material to meet business needs.
Collaborated with sales teams to strengthen client relationships and generate new revenue opportunities.
Engaged with social media followers and promoted products and events through giveaways and promotional sales.
Organized development and implementation of diverse marketing campaign collateral, including videos, social media posts and blogs.
Used Google and Facebook Analytics to determine campaign performance and adjusted strategy to meet objectives.
Assessed company website and implemented improvements to drive traffic and revenue.
Increased revenue potential by promoting and facilitating opportunities for establishing guest relationships and ensuring customer retention.
Produced promotional event marketing collateral, communicating with clients to assess needs and provide project updates.
Promoted success by managing comprehensive advertising and marketing strategies, including resource allocation management, relationship building and cost estimation.
Developed scripted ad content to enhance client marketing strategies.
Oversaw consistent application of company standards for all marketing collateral.
Planned and organized public relations and promotional events.
Maximized outreach by implementing marketing strategies to grow customer base.
Assessed marketing campaigns using key metrics and performance indicators.
Expanded new businesses by developing powerful sales, advertising and marketing campaigns.
District Visual Merchandising Manager
Club Monaco
Vancouver, BC
01.2015 - 12.2017
Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
Collaborated with assistant merchandisers to draft, design and develop new project and display ideas and presented results to supervisors.
Produced various design layouts for window, interior and sign displays and floor plans.
Changed and adjusted displays for new product launches, seasonal changes and different themes.
Aligned visual merchandising strategies and products with company messages, target audience and marketing goals.
Drove and tracked schedules for visual displays and spearheaded new system for systematically updating, refreshing or renewing designs and displays.
Orchestrated compelling visual merchandising strategy throughout major department store chain with multiple retail outlets, boosting customer traffic and sales volume 86%.
Managed, planned and executed trade show floor layouts using space planning software and monitored display effectiveness in generating sales and sales leads.
Directed internal and external labor teams in physical merchandising setup and drove acquisition of supplies and accessories.
Placed prices and descriptive signage to enhance displays and promote items.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Created retail displays to highlight particular products and drive sales according to corporate strategy.
Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Built effective partner store relationships to improve customer satisfaction.
Established and maintained proper high-traffic displays, resulting in increased sales.
Promoted new product releases and limited edition items to drive sales.
Presented updated floor plans and design strategy to store management.
Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Restructured merchandising strategy to promote high value and products.
Developed creative visual merchandising campaigns to focus on selling older inventory.
Consulted with management and advertising teams to plan optimal promotions.
Supervised up to 25 employees on merchandising team.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Education
Master of Science - Molecular Biology And Biochemistry
University of British Columbia
Vancouver, BC
11.2022
Associate in Fashion Merchandising And Marketing
Toronto Fashion Academy
Online
02.2016
Bachelor of Science - Biology
University of British Columbia
01.2012
Skills
Creating and Reviewing sales, market research and current trend report with the Product team
Creating merchandising guidelines
VM training
Mannequin styling
Opening new stores
Creating store layout and planogram
Creating POS
Working with multiple vendors for selection signage material and print process
Working with multiple vendors for fixture and mannequin supply