Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Manisha Chhabra

Manisha Chhabra

Langley,BC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Cashier

Hakams Independent Store
01.2024 - 02.2024
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Operated cash register to record transactions accurately and efficiently.
  • Built relationships with customers to encourage repeat business.
  • Addressed customer needs and made product recommendations to increase sales.

Store Associate

Home Town
05.2023 - 12.2023
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Located merchandise across various stores to address customer needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Cashier Assistant

Starbucks
03.2023 - 04.2023
  • Learned duties for various positions and provided backup at key times.
  • Collaborated with team members to maintain a positive work environment and boost employee morale.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Project Manager

HCL Technologies
08.2014 - 02.2023
  • Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Facilitated workshops to collect project requirements and user feedback.
  • Analyzed project performance data to identify areas of improvement.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.

Education

Bachelor of Science - Information Technology

NIIT
India
07.2012

Skills

  • Sales Techniques Mastery
  • Spirit, wine, and beer expertise
  • Creative Thinking
  • Payment Processing

Accomplishments

  • Trained and mentored employees.
  • Completed manager training program.
  • Documented and resolved issues which led to resolutions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier

Hakams Independent Store
01.2024 - 02.2024

Store Associate

Home Town
05.2023 - 12.2023

Cashier Assistant

Starbucks
03.2023 - 04.2023

Project Manager

HCL Technologies
08.2014 - 02.2023

Bachelor of Science - Information Technology

NIIT

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Manisha Chhabra