Manisha Arora

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• Greeted patients and visitors in a professional and friendly manner.
• Prepared patient charts prior to each appointment.
• Collected payments from patients for services rendered.
• Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
• Ensured that all required paperwork was completed accurately prior to submitting it for processing.
• Maintained medical supply inventory levels and ordered additional supplies when needed.
• Processed referrals for specialist visits or diagnostic tests.
• Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
• Accurately entered billing codes into the computer system for reimbursement purposes.

• Greeted and assisted customers in person and over the phone.
• Prepared reports, agendas, and recorded meeting minutes.
• Handled client inquiries, complaints, and booking management.
• Managed payment follow-ups and secured payment details.
• Performed clerical tasks such as inventory management and telephone communications.

• Provided exceptional customer service, assisted in meal selection, and ensured order fulfillment.
• Maintained hygiene standards, organized work areas, and ensured safety compliance.
• Assisted in inventory management, cost control, and financial reporting.
• Trained and supervised staff, ensuring smooth operations and high service standards.

• Coordinated with hospitals, specialist offices, pharmacies, and insurance companies for patient care.
• Assisted in laboratory testing procedures and ensured compliance with safety regulations.
• Maintained equipment and laboratory supplies, ensuring operational efficiency.
• Performed administrative tasks with a high level of confidentiality and accuracy.

• Facilitate Health and Safety Awareness Presentations (HSAP) for young and vulnerable workers using engaging, adaptable delivery methods to ensure understanding.
• Complete and submit session verification forms accurately to the Knowledge Delivery Coordinator.
• Collaborate with community partners, such as educators, to enhance the impact and reach of sessions.