MANISH THUKRAL
Brampton,ON
Summary
Canadian Experience – Almost 2 years of experience in supply chain especially in logistics and transportation with Liebherr Canada.
Foreign Experience - Over 9 years of experience in the Quality Assurance department in the Auto /Auxiliary Bearing Manufacturing Industry.
Working in different profiles has provided me with knowledge about the service and manufacturing industry.
I am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Intern – Logistics & Warehouse
Liebherr Canada Ltd
Burlington, ON
06.2022 - Current
- Monitor, Track, and follow up on inbound and outbound international and domestic shipments and delivery status
- Assist customs broker when documentation is needed and manage all important documents such as advanced shipping notices, pick slips, bill of lading, commercial invoices, customer invoices, etc
- Generate purchase orders and submit to vendors for part and machine transportation and code them accordingly with the right project
- Support cross-functional departments with transport booking and analyzing freight expenditure and trying to find a cost-effective solution or merge spare parts operations with machine movements
- Process accurate claims when receiving a damaged / missing part from the factory or with a transportation vendor in compliance with company standards
- Examine the SRM system is up to date and ensure all current logistics vendors have the correct contacts and maintain supplier relationships in good standing
- Review the current PowerBI/Excel freight dashboard and provide recommendations for improvements with an emphasis on improving user-friendliness and savings
- Review and update current policies and develop process maps and SOPs as required to standardize and streamline logistic operations
- Strong knowledge of MS Office (Word, Excel, PowerPoint, Outlook, and Teams), ERP, SAP, and logistics/freight management software.
Warehouse Associate
Econo Storage
Hamilton, ON
09.2021 - 05.2022
- Processing new tenants including preparing lease agreements
- Front Desk duties, booking appointments and answering calls
- Generally ensuring the smooth flow of operations and customer satisfaction
- Maintaining the established procedure and standards in the entire facility
- Monthly unit Inventory Audits
- Resolving customer concerns promptly with the guidance of the site manager
- Managing and updating customer database (SiteLink) as required and processing customer payments
- Maintaining aclean, organized, and professional work environment
- Coordinate facility maintenance as necessary.
Assistant Manager - QA
SKF INDIA
Haridwar, Uttarakhand, India
07.2011 - 05.2020
- Quality Assurance & Control
- Developing a framework of quality standard procedure, work instructions, and formats for addressing all standards
- Developing and implementing Error Proofing (Poka -Yoka) on critical operations
- Resolving customer complaints and warranty-related issues through an 8D approach
- Planning and coordinating process audits and coordinating with all other Quality audits such as Customer audit ISO /TS 16949 audit and SKF Group quality systems audits
- Client Relationship Management
- Mapping client's requirements, identifying improvement areas & implementing measures to maximize satisfaction levels
- Ensuring continuous interaction with the customers to make sure that areas of concern can be worked upon for improved service levels
- Managing customer-centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms
- Process Improvement
- Implementing TPM activities for attaining good JH and Zero BAD across the manufacturing department
- Led 5S implementation for the SKF Production System for the entire Factory
- Developing and executing short- and long-term improvement plans
- Executing cost-saving techniques/ measures and modifications to achieve substantial reduction in expenditures and work within the budget.
Education
Post-baccalaureate diploma - Supply Chain Management
Cape Breton University
Sydney, NS12.2023
Bachelor of Science - Automotive Design Engineering
University of Petroleum And Energy Studies
Dehradun, India05.2011
Skills
- Logistics and transportation
- Custom clearance – Parts & machines
- Claim Processing – Damage and missing parts
- Customer & Supplier Relationship Management
- Customer Complaint or warranty claim Handling
- Certified ISO 9001:2015 – Internal Auditor
- Supplier Quality Assurance
- Well-developed analytical and problem solving and communication skills
Certification
- ISO 9001:2015 Internal Auditor Certification, 2017
- Six Sigma Green Belts Training, 2015
- Lean Six Sigma Training & Workshop
Timeline
Intern – Logistics & Warehouse
Liebherr Canada Ltd
06.2022 - Current
Warehouse Associate
Econo Storage
09.2021 - 05.2022
Assistant Manager - QA
SKF INDIA
07.2011 - 05.2020
Post-baccalaureate diploma - Supply Chain Management
Cape Breton University
Bachelor of Science - Automotive Design Engineering
University of Petroleum And Energy Studies
- ISO 9001:2015 Internal Auditor Certification, 2017
- Six Sigma Green Belts Training, 2015
- Lean Six Sigma Training & Workshop
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