Manish Singh
Toronto,Canada
Summary
An accomplished Senior Leader in Strategy and Business Transformation with 17+ years of experience driving complex global transformation initiatives across diverse organizations in North America and APAC. Proven expertise in structuring complex, ambiguous problems into clear hypotheses, developing comprehensive business cases and financial models, and leading data-driven project streams. Adept at partnering with senior business leaders to diagnose core issues, identify opportunities, scope solutions, and design implementation roadmaps, with a strong track record of overseeing execution to ensure successful delivery. Proficient in leveraging market research and analytics-based insights to inform strategic decisions and contribute to enterprise-wide strategic planning mandates (long-range and annual plans). Extensive background in tech-enabled transformation using GenAI, digital tools, and advanced analytics, with significant experience across Retail, Consumer, Logistics, and Telecom sectors in NA and APAC.
Overview
18
18
years of professional experience
Work History
Senior Manager -Supply Chain & Network Operations
Deloitte
Toronto, Canada
12.2022 - Current
- Lead advisory and tech-enabled transformation programs including stakeholder management to ensure alignment and accountability
- Business development through demand generation and joint GTM initiatives with alliance partners
- Enhance team capability through training and mentorship
- Strategically lead and own project streams, and present insights and recommendations to senior business owners and executive audiences
- Utilize data-driven approaches and market insights to inform strategic opportunities and risks
Senior Engagement Lead
Boston Consulting Group
Singapore
07.2022 - 10.2022
APAC Supply Chain Planning Lead
IBM
Singapore
09.2020 - 07.2022
Senior Manager - Supply Chain & Operations
Ernst & Young
Singapore
01.2018 - 08.2020
Manager - Supply Chain & Network Operations
Deloitte
Malaysia
08.2014 - 01.2018
Manager - Operations & Process Transformation
Accenture Consulting
India
01.2011 - 07.2014
Senior Consultant - Business Performance Management
Wipro Consulting
India
05.2007 - 12.2010
Education
MBA - Supply chain & Operations
SCMHRD
Bachelor of Technology -
IIT-BHU
Skills
- Strategic Planning & Execution
- Business Case Development & Financial modeling
- Leadership
- Team Building
- Coaching
- Executive / Stakeholder Engagement
- Program (Agile) & Change Management
- Digital Transformation (AI, RPA, TMS, Control Tower, others)
- Lean Operations & Continuous Improvement
- IBP
- Demand & Supply Planning
- Inventory Optimization
- Transportation Cost-takeout
- Data Driven Complex Problem Solving
Experience Snapshot
- Transport Management Transformation, Logistics, Canada, Program Director for a multi-year TMS implementation to digitalize operations and improve efficiency, carrier collaboration, and cost governance for a Canadian Logistics solution company.
- Transport Efficiency & Cost Optimization, Retail, Thailand, Designed and implemented end-to-end transportation planning and freight settlement using Blue Yonder TMS- reducing transport costs and improving service levels within a retail environment.
- Logistics Cost Optimization, F&B, ASEAN, Assessed logistics operations across 3 BUs for a Japanese F&B company. Identified synergies (e.g., regional bidding, trucking consolidation) through benchmarking, unlocking ~10% cost savings and contributing to comprehensive business cases.
- Growth Strategy, Global Logistics Provider, APAC, Developed a 10-year growth strategy for the healthcare vertical. Assessed capability gaps, analyzed market and competitors, and identified priority investments across APAC, demonstrating strategic foresight and market understanding.
- Post-Merger Functional Blueprint, Global Logistics Company, HK, Led the development of APAC functional blueprint and Organization Design (OD) for Day 1 of Post-Merger Integration of two major global courier companies.
- Productivity Improvement, Global Toy Manufacturer, Malaysia, Delivered ~15% productivity improvement by identifying and addressing bottlenecks in Die Casting and Injection Molding work centers through data-driven performance management.
- ERP Transformation Readiness, Sports Flooring, Canada, Conducted cross-functional current-state assessment across operations, planning, logistics, and asset maintenance. Defined ERP modernization requirements for a digitally integrated value chain, aligning with enterprise-wide strategic planning mandates.
- Integrated Planning Transformation, Tissue & Diaper, Canada, Designed and implemented AI-based planning solution (Demand, Inventory, Supply Planning), enhancing visibility, forecast accuracy, and functional alignment, demonstrating data-driven problem solving and strategic execution.
- Inventory Optimization Design, Tissue, Canada, Defined inventory planning processes and policies (ABC/XYZ segmentation, safety stock, replenishment) as blueprint for SAP IBP IO deployment-building a scalable, future-ready planning capability.
- Differentiated Planning Strategy, Baby Products, APAC, Implemented a differentiated planning and fulfillment model across 13 markets- achieved ~35% inventory reduction and ~20% lead time improvement via segmentation and postponement strategies, demonstrating strategic problem-solving.
- Digital Planning & Automation, F&B, Singapore, Redesigned and implemented planning operating model with AI-led demand & inventory tools and RPA in order management - resulting in $5M inventory savings and 7-8 FTE productivity gain, and improved forecast accuracy & order fulfillment efficiency.
- Customer Experience Improvement, Global Telco, Australia, Led Business Process Engineering team of the Customer Connect program to prevent 25%+ daily order-to-account activation delays, enhancing customer experience.
- Control Tower Implementation, Global Chemical Company, China, Conducted design thinking workshops to define user-stories and delivered an MVP with predictive and prescriptive analytics to enhance cross-functional planning and execution.
Certifications & Awards
- Lean Six Sigma Black Belt
- Building the highest performing teams 2018- Ernst & Young
- Delivering exceptional client service during Covid-19 - Ernst & Young
Timeline
Senior Manager -Supply Chain & Network Operations
Deloitte
12.2022 - Current
Senior Engagement Lead
Boston Consulting Group
07.2022 - 10.2022
APAC Supply Chain Planning Lead
IBM
09.2020 - 07.2022
Senior Manager - Supply Chain & Operations
Ernst & Young
01.2018 - 08.2020
Manager - Supply Chain & Network Operations
Deloitte
08.2014 - 01.2018
Manager - Operations & Process Transformation
Accenture Consulting
01.2011 - 07.2014
Senior Consultant - Business Performance Management
Wipro Consulting
05.2007 - 12.2010
MBA - Supply chain & Operations
SCMHRD
Bachelor of Technology -
IIT-BHU
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