Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Manish Kumar

Student
Surrey

Summary

Dynamic and results-driven professional with experience at Sodexo Live and Gold Hotel. Expert in beverage preparation and payment processing, consistently enhancing customer satisfaction through strong multitasking and effective communication. Proven ability to thrive in high-pressure environments, contributing to successful events and fostering positive guest experiences.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Bartender

Sodexo Live
05.2024 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Front Desk Representative

Gold Hotel
06.2023 - 03.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Planned coverage needs and organized services to support incoming special events.
  • Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.

Education

No Degree - Hospitality

Pacific Link Collage
Burnaby, BC
05.2001 -

Skills

    Beverage preparation

    Payment processing

    Suggestive selling

    Food service

    Strong multitasking

    Clear and effective communication

Certification

Serving it right

Timeline

Bartender

Sodexo Live
05.2024 - Current

Front Desk Representative

Gold Hotel
06.2023 - 03.2024

No Degree - Hospitality

Pacific Link Collage
05.2001 -

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