Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Manish Dua

Sr. Business Analyst
Barrie,ON

Summary

Meticulous Data and Business Analyst with over 8 years of experience in optimizing operations and enhancing business performance. Proven track record in leveraging data analytics to deliver actionable insights that drive strategic decision-making. Expertise in data visualization, statistical analysis, and database management, contributing to increased revenue and efficiency. Committed to continuous improvement and innovation within fast-paced environments.

Overview

10
years of professional experience

Work History

Cognizant, Client : Manulife
Toronto, ON

Data Analyst
11.2022 - Current

Job overview

Project: Data ETL (GWAM)

  • Performed extensive data validation and fixes, including advisor fee analysis, CRS/FATCA updates, and AML industry corrections, ensuring regulatory compliance.
  • Addressed data record discrepancies and improved reporting integrity through thorough requirement collection.
  • Authored full documentation on production issue tables and fields in Confluence.
  • Assisted in the change management by successfully completing training, ticket handling, and validation.
  • Directed a team in a hackathon to discover business issues, implementing effective market data research solutions with AI and PowerBI.

Project: Light Year (LY GWAM)

  • Facilitated data conversion and compliance activities throughout mock and go-live phases.
  • Performed risk assessments, managed PII data, and designed project plans for Jira migration.
  • Collaborated with product owner to devise agile strategy for product development and release management.
  • Designed reports to share the data load volume and availability for analysis and dashboards using Power BI.
  • Collaborated with data engineers in ETL support and orchestration process.
  • Generated SQL queries to facilitate comprehensive data curation.
  • Assisted in the curation of data from different sources, merging CRM (Salesforce) and Amazon transcript data.
  • Coordinated with stakeholders and vendors to streamline communication and secure sign-offs for critical activities.
  • Developed runbooks and use cases to facilitate smooth transitions, enhancing data integrity, and ensuring compliance with regulatory requirements.

Project: Voice of Customer (VOICE/John Hancock & GWAM)

  • Supported the agile implementation of the Medallia platform. Collaborated with stakeholders to gather business requirements.
  • Designed and developed data dictionaries and schemas. Troubleshot PII scrubbing models. Wrote scripts and SQL queries for data curation.
  • Supported ETL and data orchestration processes. Built pipelines for automation.
  • Coordinated production stages. Designed reports and dashboards.
  • Strategized an Agile approach for development. Conducted UAT, and coordinated outcomes.

YMCA Simcoe/Muskoka
Barrie, ON

Senior Business Analyst
07.2021 - 07.2022

Job overview

  • Managed research and implementation of Salesforce CRM system.
  • Evaluated existing company procedures and suggested ways they could be improved utilizing the full potential of Salesforce platform.
  • Identified areas where existing business processes can be improved through automation or customization of Salesforce applications.
  • Applied ETL strategies to gather and adapt data from older systems for seamless ERP integration.
  • Coordinated with developers on coding best practices and standards while ensuring that all development is performed in accordance with established guidelines.
  • Assisted users in troubleshooting issues related to Salesforce application usage and functionality.
  • Oversaw the maintenance of a comprehensive repository of reusable knowledge resources.
  • Integrated CRM data from Salesforce to minimize manual input.
  • Leveraged PowerBI to enhance data visualization.

EQ Bank
Toronto, ON

Senior Analyst
10.2021 - 02.2022

Job overview

  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Led meetings with internal team members, consultants and contractors.
  • Collaborated with solution architects to define database and analytics engagement strategies for operational territories and key accounts.
  • Build and designed risk assessment tool using SQL Management System.
  • Created Database schemas and structures to support the risk engine model to store information from various sources.
  • Wrote and coded logical and physical database descriptions, specifying identifiers of database to management systems.
  • Streamlined reporting processes by evaluating data sources, compiling data and redesigning output.

BadgerInc
Toronto, Ontario

Business Analyst
06.2021 - 12.2021

Job overview

  • Collected data in field, evaluated findings and produced reports and presentations.
  • Data maintenance and governance with SAP ERP system.
  • User provisioning and CRM related Data access.
  • Organized and executed strategies for migrating and consolidating data.
  • Supported API integration within internal modules and business operational cloud and web services.
  • Computed, recorded and proofread data in preparation of records and reports.
  • Developed and updated SOPs for key functions and features of each system.
  • Aligned systems with business needs to enhance scalability of database structures and recommend improvements.
  • Developed data models and database designs to plan projects.

MediPharm Labs
Barrie, ON

Data Business Solutions Analyst
01.2020 - 06.2021

Job overview

  • Data Lead for complete data migration from Legacy system to SAP ERP System.
  • Serve as a liaison between Business and Functional areas and technology to ensure that data-related business requirements are defined to develop complete solutions, including data flows, business rules, and reporting elements.
  • Manage the creation, implementation, and maintenance of master data (Vendor, Customer, Materials, Quality, Production, Finance Master Data, Supply Chain Data).
  • Governed MDM with execution and implementation of 3 Data Phase.
  • Cleaned, Manipulated, and optimized the legacy raw data.
  • Data transformation from legacy files to migration cockpit templates and loading into the system.
  • Pre-validation and post-validation Data plan executed with Business approval.
  • Generated reports from SAP and integrated with PowerBI to develop dashboards for business insights.
  • Assess data quality and collaborate with SMEs and cross-functional teams to facilitate data issue resolution.

Georgian College
Barrie, ON

Data System Analyst
10.2018 - 04.2019

Job overview

  • Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
  • Defined database design specifications based upon project requirements.
  • Build Database using AWS and the schema tool for migration of the data.
  • Performed quality assurance processes to support data warehouse improvements.
  • Analyzed code and corrected errors to optimize output.
  • Assessed code during testing stage to determine potential glitches and bugs.
  • Recommended improvements to facilitate team and project workflow.

Clients:

AditumHealth https://aditumhealth.com

Designed the application and built analytical reports for patients and monitoring health via mobile app using interactive dashboard.

Bush Systems https://www.buschsystems.com/en-ca/

Major research project – Predictive analysis for the products and financials.

Napoleon https://www.napoleon.com/en/ca/welcome

Major analysis reports – Complete analytical results performing ETL process (Python-Pandas), massaging data and fetching it from different legacy system (Excel, quick books).

Designed high-level dashboards and hosted on client’s server

AuthBridge Research Services Ltd
New Delhi

Data Engineer
01.2016 - 08.2018

Job overview

  • Spearheaded development and implementation of business intelligence architecture to deliver end-to-end BI solutions.
  • Automated data mining (ETL) process from various resources using python.
  • Contributed to maintaining VAULT database in conjunction with data development and software engineering teams.
  • Designed, built, implemented and maintained REST API's for internal applications.
  • Wrote scripts and processes for data integration and bug fixes.

Octane
New Delhi

Software Testing Intern
07.2015 - 09.2015

Job overview

  • Planned and implemented automated testing scripts with Selenium (Java).
  • Completed unit and regression tests on application designed by developers
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Documented, triaged and managed defects in Jira and worked with developers to facilitate timely resolutions.

Education

Georgian College
Barrie, ON

from Mobile Application Developer
12.2019

Georgian College
Barrie, ON

from Big Data Analytics
04.2019

University Overview

  • Major in Data Analysis

CES-University of Toronto
Toronto, ON

Bachelor of Science from Computer Science Engineering
06.2016

University Overview

  • Major in Computers and Programming

Skills

  • Database management
  • Enterprise Data Modeling
  • Business requirements gathering
  • Change Management
  • Agile methodology
  • Project lifecycle
  • Report generation
  • Leadership
  • Active listening
  • Data Lead
  • ERP data migration
  • Data analysis
  • Data extraction (ETL)
  • SQL Developer
  • Predictive analysis
  • Programming and design skills

Timeline

Data Analyst

Cognizant, Client : Manulife
11.2022 - Current

Senior Analyst

EQ Bank
10.2021 - 02.2022

Senior Business Analyst

YMCA Simcoe/Muskoka
07.2021 - 07.2022

Business Analyst

BadgerInc
06.2021 - 12.2021

Data Business Solutions Analyst

MediPharm Labs
01.2020 - 06.2021

Data System Analyst

Georgian College
10.2018 - 04.2019

Data Engineer

AuthBridge Research Services Ltd
01.2016 - 08.2018

Software Testing Intern

Octane
07.2015 - 09.2015

Georgian College

from Mobile Application Developer

Georgian College

from Big Data Analytics

CES-University of Toronto

Bachelor of Science from Computer Science Engineering
Manish DuaSr. Business Analyst