Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Manish Dadhwal

Manish Dadhwal

Vancouver,BC

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Sales Specialist

IKEA
05.2023 - Current
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Fulfillment Problem Solver

Amazon
10.2021 - Current
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Handled day-to-day shipping and receiving overseeing more than 1500 packages per day

Senior Associate

Tata Consultancy Services
08.2016 - 09.2021
  • Trained and supported new team members, maintaining culture of collaboration.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Served as keyholder, overseeing business opening and closing operations.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Defined work plans in alignment with stakeholder requirements.

Education

MBA - Project Management - Information Technology

University Canada West
Vancouver, BC
04.2023

Bachelor of Science - Electronics And Tele Communications.

Amravati University
Maharastra,India
2007.07 - 2012.03

Skills

  • Inventory Coordination
  • Corrective Actions
  • Item Scanning
  • Promote Products
  • Market Research
  • Credit Adjustments
  • Complaint Resolution
  • Operational Efficiency
  • Restock Shelves
  • Desktop Support
  • Configuring Devices
  • Customer Support Needs Assessment
  • Staff Training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

Timeline

Sales Specialist

IKEA
05.2023 - Current

Fulfillment Problem Solver

Amazon
10.2021 - Current

Senior Associate

Tata Consultancy Services
08.2016 - 09.2021

Bachelor of Science - Electronics And Tele Communications.

Amravati University
2007.07 - 2012.03

MBA - Project Management - Information Technology

University Canada West
Manish Dadhwal