Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mani Prakash Gade

Richmond,BC

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
11.2023 - 01.2024
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Worked safely around moving machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Checked packages and merchandise for damage and notified vendors.

Front Desk Operator

Hyderabad Biryani House
08.2023 - 02.2024
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Placed order items in bag for drive-thru window delivery with speed and accuracy.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.

Baker

Tim Hortons
07.2023 - 07.2023
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Produced consistently high-quality baked goods for customers.
  • Followed food safety standards when handling ingredients.

Warehouse Associate

Amazon
03.2023 - 06.2023
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Stayed accountable for storage and organization of warehouse merchandise.
  • Safely stacked items to maximize space within acceptable safety limits.

Cashier

Pricesmart Foods
10.2022 - 02.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.

Intake Analyst

Guardian Life Insurance Co-America
06.2020 - 06.2022
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Followed established procedures to enter and process data correctly.
  • Created and maintained data entry logs to track data entry activities.
  • Developed and maintained databases to store customer information.
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.

Associate - HR

Sciens Technologies
05.2019 - 05.2020
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Screened applicant resumes and coordinated both phone and in-person interviews.

Education

MBA -

University Canada West
Vancouver, BC
12.2023

BBA -

SRM University
India
06.2020

Skills

  • Customer Service
  • Empathy and Compassion
  • Organizational Skills
  • Interpersonal Skills
  • Microsoft Office Proficiency
  • Administrative Support
  • Problem Solving
  • Decision Making
  • Excellent Communication
  • Attention to Detail
  • Professionalism
  • Time Management
  • Scheduling Appointments
  • Typing Speed
  • Registration Processing
  • Guest Relations
  • File Management
  • Marketing
  • Administrative Skills
  • Record Preparation
  • Oral and Written Communications
  • Problem-Solving Skills
  • Office Management
  • Invoicing and Billing
  • Data Entry
  • Office Organization
  • Relationship Building
  • Teamwork and Collaboration

Languages

English
Native or Bilingual
Telugu
Native or Bilingual
Tamil
Professional Working
French
Elementary

Certification

  • Certified Digital Marketing Associate Issued By Digital Marketing Institute
  • Certificate in Financial Accounting issued by University Canada West

Timeline

Warehouse Associate

Amazon
11.2023 - 01.2024

Front Desk Operator

Hyderabad Biryani House
08.2023 - 02.2024

Baker

Tim Hortons
07.2023 - 07.2023

Warehouse Associate

Amazon
03.2023 - 06.2023

Cashier

Pricesmart Foods
10.2022 - 02.2023

Intake Analyst

Guardian Life Insurance Co-America
06.2020 - 06.2022

Associate - HR

Sciens Technologies
05.2019 - 05.2020

MBA -

University Canada West

BBA -

SRM University

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Mani Prakash Gade