Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maninderpal Toor

Winnipeg,MB

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Operations Manager

SRTL Logistics
07.2021 - Current
  • Devised processes to boost long-term business success and increase profit levels.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Assistant Manager

Chicken Delight
09.2019 - 11.2020
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.

Logistics Dispatcher

Deva Jatt Transport Ltd
07.2018 - 08.2019
  • Monitored vehicle locations to coordinate timely arrivals.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Scheduled deliveries and pickups according to customer needs.
  • Answered phone calls and responded to customer emails and assisted in resolving customer complaints and grievances.

Education

High School Diploma -

Manitoba Institute of Trades And Technology
Winnipeg, MB
06.2019

Skills

  • Client Account Management
  • Product Sales
  • Money Handling
  • Verbal/written communication
  • Problem-solving skills
  • Teamwork and Collaboration
  • Listening Skills

Languages

English
Full Professional
Hindi
Professional Working
Punjabi
Native or Bilingual

Timeline

Operations Manager

SRTL Logistics
07.2021 - Current

Assistant Manager

Chicken Delight
09.2019 - 11.2020

Logistics Dispatcher

Deva Jatt Transport Ltd
07.2018 - 08.2019

High School Diploma -

Manitoba Institute of Trades And Technology

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Maninderpal Toor