Maninderpal Singh
Montreal
Summary
Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pizza Cook
Restaurant Danis Pizzeria
03.2024 - 06.2026
- Operated commercial kitchen equipment, ensuring safety and efficiency during food preparation.
- Collaborated with team members to streamline pizza assembly processes, enhancing workflow.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Assisted coworkers during busy periods by multitasking between various stations when necessary, reinforcing teamwork within the establishment.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained inventory levels of ingredients and supplies, minimizing waste and ensuring freshness.
Delivery Driver Supervisor
Eastview Logistics
11.2021 - 02.2025
- Trained and mentored new drivers on safety protocols and best practices.
- Implemented process improvements that enhanced delivery speed and customer satisfaction.
- Conducted regular safety inspections of vehicles, promoting a culture of compliance.
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Reduced fuel costs through effective route planning and vehicle maintenance strategies.
Customer Service Representative
TTEC
04.2021 - 08.2021
- Resolved customer inquiries efficiently through multiple communication channels, enhancing satisfaction and retention.
- Implemented feedback mechanisms to gather customer insights, driving improvements in service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Analyzed customer interactions to identify trends, optimizing support processes for increased effectiveness.
Sanitation Worker
Veg Pro
02.2020 - 08.2020
- Operated industrial cleaning equipment to maintain sanitation standards across facilities.
- Conducted routine inspections to ensure compliance with health and safety regulations.
- Collaborated with team members to implement efficient waste disposal procedures.
- Trained new staff on proper sanitation protocols and equipment usage.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
Construction Assistant
National Drain
01.2019 - 02.2020
- Assisted project managers in coordinating construction activities and schedules.
- Supported team in maintaining compliance with safety regulations and procedures.
- Operated construction equipment to facilitate site preparation and material handling.
- Collaborated with subcontractors to ensure timely completion of tasks.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
Education
AEC - Construction Management
Matrix College Of Management And Technologyy
Montreal, QC09-2020
AEC - Project Management
Cegep De La Gaspesie Des Iles
Montreal, QC09-2019
Bachelors Degree - Civil Engineering
RIMT College
Punjab,India08-2017
Skills
- Ditch digging
- Materials preparation
- Adaptable Decision-making
- Logistics coordination experience
- Vehicle maintenance
- Fleet management
- Performance evaluation
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
Accomplishments
- Supervised team of 113 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
French
Elementary
Hindi
Professional Working
Punjabi
Full Professional
Certification
AutoCAD Certification
Timeline
Pizza Cook
Restaurant Danis Pizzeria
03.2024 - 06.2026
Delivery Driver Supervisor
Eastview Logistics
11.2021 - 02.2025
Customer Service Representative
TTEC
04.2021 - 08.2021
Sanitation Worker
Veg Pro
02.2020 - 08.2020
Construction Assistant
National Drain
01.2019 - 02.2020
AEC - Construction Management
Matrix College Of Management And Technologyy
AEC - Project Management
Cegep De La Gaspesie Des Iles
Bachelors Degree - Civil Engineering
RIMT College
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