Alex Gurmolak Singh Mann
Winnipeg,MB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Deployment Print Technician
WBM Technologies
04.2022 - Current
- Installs new printers and configure printers on network
- Maintain and ensures the proper function of standalone printers
- Timely checks and maintenance of all the printing equipment
- Identify and resolve malfunctions, and hardware failures
- Efficient repair with selective customer training to ensure high levels of customer satisfaction
- Worked effectively in fast-paced environments.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
Self-Employed Owner-operator
TForceFinalMile
04.2021 - 09.2021
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Delivered packages to customer doorsteps and business offices.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Completed on-time deliveries by choosing best and most efficient routes.
Data Entry Clerk
ISO-SERVICES
06.2019 - 03.2021
- Updated and maintained customer information, documents and records.
- Developed data entry policies and procedures in compliance with company standards.
- Completed data entry tasks with accuracy and efficiency.
- Analyzed current data records to provide detailed reports.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Used computer software to store and retrieve data.
Owner-operator
MANN MULTISERVICES MOTORS
01.2016 - 05.2019
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Cross-trained and provided backup support for organizational leadership.
- Trained staff on operating procedures and company services.
- Met customer call guidelines for service levels, handle time and productivity.
Accounts Payables From 2011 To 2016
MANN MULTISERVICES MOTORS
09.2011 - 12.2016
- Worked well in team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Self-motivated, with strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
Technician
S.A.R.L. Bhallo
09.2006 - 05.2011
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Organized work to meet demanding production goals.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed job reports and logs immediately following service calls.
Education
High School Diploma -
Maurice Utrillo
STAINS, FRANCE06.2006
Skills
- Leadership
- Emotional Intelligence
- Print Deployment
- Managing Multiple Tasks
- Staff Training
- Problem-Solving Ability
- Customer Relations
- Record-keeping and asset management
- Excellent written and oral skills in French, English, Punjabi & Hindi
- Broad knowledge of travel industry and customer care
- Ability to work independently within team environment
Certification
GP, EBP, SAGE, CIEL, OPERA, EXCEL, WORD, ACCESS and OFFICE.
Timeline
Deployment Print Technician
WBM Technologies
04.2022 - Current
Self-Employed Owner-operator
TForceFinalMile
04.2021 - 09.2021
Data Entry Clerk
ISO-SERVICES
06.2019 - 03.2021
Owner-operator
MANN MULTISERVICES MOTORS
01.2016 - 05.2019
Accounts Payables From 2011 To 2016
MANN MULTISERVICES MOTORS
09.2011 - 12.2016
Technician
S.A.R.L. Bhallo
09.2006 - 05.2011
High School Diploma -
Maurice Utrillo
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