Maninderjit Singh Gill
Edmonton,AB
Summary
Operations Assistant with 5+ years of experience in operations and administrative support who thrives in a demanding fast-paced environment. Contributed to the successful operations of various private-sector companies by streamlining processes to increase productivity and looking for a position in a growth-oriented company where can utilize management skills and acquire new abilities. Attentive driver with strong knowledge of local routes and traffic patterns. Monitors road conditions and construction areas to maintain schedule adherence. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Bringing a hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Truck Driver
Aikam Trucking LTD
05.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Successfully navigated challenging weather conditions to maintain on-time delivery rates without compromising safety or cargo integrity.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Taxi Driver
Uber
07.2023 - Current
- Inspected vehicle and checked gas, oil, and water prior to departure
- Advised passengers to be seated while on the vehicle
- Regulated heating, lighting, and ventilating system for passenger's comfort
- Loaded and unloaded passengers at loading zones so that passengers could board safely
- Assisted passengers with loading, unloading and stowing of luggage
- Greeted passengers warmly and professionally and engaged in conversation
- Learned and explained current area attractions, events and locations
- Displayed active listening and offered positive resolutions to passenger concerns
- Advised passengers to be seated while on vehicle
- Communication skills were necessary to interact with all levels of society
- Knowing where everything was and the best way to get there, having a vast selection of historical information about the city
- Proper communication with customers in transit
- Picking up customers from the International Airport and delivering them safely to their destination.
Truck Driver
RJ Sekhon Trucking LTD
10.2022 - 07.2023
- Drives one of several different trucks in a safe, courteous, and reliable manner throughout the highways and surrounded service area within a daily assigned time schedule
- Performs pre/post trip vehicle inspections as required
- Notifies dispatch of deviations, overloads, accidents, incidents or mechanical/electrical trouble
- Operated with safety and skill to avoid accidents and delays.
- Checked all load-related documentation for completeness and accuracy
- Installed or removed special equipment, such as tire chains, grader blades, plow blades, or sanders
- Maneuvered trucks into loading or unloading positions, following signals from the loading crew and checking that vehicle and loading equipment are properly positioned
- Obtained customer signature or collects payment for goods delivered and delivery charges
- Transported freight from origin to destination in a safe and timely manner
- Maintained radio or telephone contact with the base or supervisor to receive instructions or be dispatched to a new location
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Providing customer service to ensure the customer was satisfied with the delivery of services
- Maintain records, such as vehicle logs, records of cargo, or billing statements, by regulations
- Assisted in loading and unloading truck, manually and with forklift equipment
- Checked shipping papers to determine the nature of load and checked for the presence of hazardous materials
Truck Driver
Baseline Trucking LTD
04.2022 - 09.2022
- Performs pre/post trip vehicle inspections as required
- Notifies dispatch of deviations, overloads, accidents, incidents or mechanical/electrical trouble
- Checked all load-related documentation for completeness and accuracy
- Installed or removed special equipment, such as tire chains, grader blades, plow blades, or sanders
- Maintained logs of working hours or vehicle service or repair status, following applicable state and federal regulations
- Transported freight from origin to destination in a safe and timely manner
- Maintained radio or telephone contact with base or supervisor to receive instructions or be dispatched to a new location
- Providing customer service to ensure the customer was satisfied with the delivery of services
- Maintain records, such as vehicle logs, records of cargo, or billing statements, by regulations
- Assisted in loading and unloading truck, manually and with forklift equipment
- Checked shipping papers to determine the nature of the load and checked for the presence of hazardous materials
- Dropped and hooked trailers and changed the configuration of equipment when necessary
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Checked all load-related documentation to ensure that it is complete and accurate
- Maintained a daily, legible dot log book and submitted corresponding documents
- Followed appropriate safety procedures for transporting dangerous goods and material.
Delivery Driver
FastPlus
09.2021 - 03.2022
- Transported and safely delivered items to prevent damage or loss
- Navigated routes with relevant map programs and GPS systems
- Handled customer service complaints with the utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
- Notified customers of delays to decrease calls to support
- Collected delivery instructions from appropriate sources, verifying instructions and routes
- Operated delivery vans in accordance with company safety policies and procedures
- Maintained radio or telephone contact with base or supervisor to receive instructions or be dispatched to a new location
- Providing customer service to ensure the customer was satisfied with the delivery of services
- Safely loaded and unloaded deliveries according to the size of load and content description
- Handled upset customers, conflicts and challenging situations
- Coordinating with associates from other locations to provide customer support
- Worked with customers to resolve past due accounts.
Cashier & Key Holder Associate
Dollarama
01.2019 - 01.2020
- Answered the telephone and represented the company in a professional and businesslike manner
- Ability to multitask between customer service and cooking duties
- Assisted supervisor in Dropping cash in a vault after shift
- Courteously greeted customers at the cashier counter
- Informed customers and store card-holders of available services and sales and Resolved customer complaints by following store guidelines to properly address customer concerns
- Trained new cashier associates working in this capacity
- Assisted customers with locating products in the store
- Computes, collects and accounts for all forms of parking charges
- Assists customers by providing information and resolving complaints
- Assisted customers in locating various merchandise
- Properly handled and recorded all customer sales through scanning system; operated cashier equipment accurately and efficiently recognizing all forms of tender, and provided the accurate amount of change when appropriate
- Assisted in other duties such as clean-up and shelf stocking
- Helped customers select products that best fit their personal needs.
Order Picker Specialist
Maple Leaf Poultry
01.2017 - 01.2019
- Checked conditions of trailers after contents have been unloaded to ensure that there has been no damage
- Checked vehicles to ensure that mechanical, safety and emergency equipment is in good working order
- Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes
- Loaded and unloaded trailers with mechanical freight handling equipment
- Assisted in loading and unloading truck, manually and with forklift equipment
- Checked all load-related documentation to ensure that it is complete and accurate
- Accommodating customers' needs by maintaining a professional relationship
- Using a handheld computer to record returns, delivery of goods and ordering more if necessary
- Checked the product into the receiver while also being sure to provide excellent customer service.
Education
BBA - Management
Northern Alberta Institute of Technology
Edmonton, AB05.2022
High School Diploma -
Headway School
06.2017
Skills
- Exceptional communication and interpersonal skills for effective communication with team members and with outside clients
- Skilled at identifying and analyzing requirements within a changing environment
- Ability to prioritize and plan effectively
- Ability to complete the assigned tasks with minimum supervision
- Ability to multi-task, and manage multiple projects with a strong sense of urgency and ability to meet deadlines
- Strong computer skills with Microsoft Office applications
- Quality Control
- Ability to resolve project conflicts in an effective manner
- Experience working with heavy machinery
- Strong Work Ethic
- Self-motivation and discipline
Certification
- Driver's License (Class 1)
- WHMIS
- Forklift Operator license
- Power jack Certificate
- First Aid Level C – CPR & AED
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
References
Available Upon Request
Hobbies and Interests
Accreditations, Licenses, Memberships
Volunteer Experience
- NAIT Open House Volunteer - October 2017
- NAIT Info Week Volunteer - February 2017
Timeline
Truck Driver
Aikam Trucking LTD
05.2024 - Current
Taxi Driver
Uber
07.2023 - Current
Truck Driver
RJ Sekhon Trucking LTD
10.2022 - 07.2023
Truck Driver
Baseline Trucking LTD
04.2022 - 09.2022
Delivery Driver
FastPlus
09.2021 - 03.2022
Cashier & Key Holder Associate
Dollarama
01.2019 - 01.2020
Order Picker Specialist
Maple Leaf Poultry
01.2017 - 01.2019
BBA - Management
Northern Alberta Institute of Technology
High School Diploma -
Headway School
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