Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PCA
Lanes retirement living
Stjohns, Newfoundland And Labrador
08.2023 - Current
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Educated families about proper nutrition for their loved ones in order to maintain good health.
Recorded patient conditions and vital signs before and after medical operations.
Answered patient call signals and signal lights to determine patients' needs.
Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Receptionist Administrator
KDM
Hoshiarpur, Punjab, India
03.2021 - 09.2021
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Received parcels, routed mail and opened packages for staff.
Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
Managed the distribution of incoming mail, faxes, and packages.
Organized files and spreadsheets to simplify staff access or retrieval.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Ensured that reception area is kept safe at all times by monitoring security cameras.
Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
Resolved customer complaints or answered customers' questions.
Supported office security by following safety procedures and controlling access via reception desk.
Handled diverse needs for clients in-person, by phone or through email.
Assisted with coordination of events including booking venues, catering services.
Education
Some College (No Degree) - Project Management
Canadore College of Applied Arts And Technology
Scarborough
05-2022
Some College (No Degree) - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
Mississauga, ON
09-2021
Bachelor of Commerce - Business Management
Government College Hoshiarpur, India
Punjab,India
08-2020
Skills
Microsoft Word
Microsoft powerpoint
Safety awareness
Medication reminders
Dementia care
Behavioral management
Emergency response
Accounting
Certification
First aid certification
Dementia Passport
Timeline
PCA
Lanes retirement living
08.2023 - Current
Receptionist Administrator
KDM
03.2021 - 09.2021
Some College (No Degree) - Project Management
Canadore College of Applied Arts And Technology
Some College (No Degree) - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
Bachelor of Commerce - Business Management
Government College Hoshiarpur, India
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