Maninderjit Johal
Winnipeg,MB
Summary
Well-qualified Logistic Coordinator bringing 9 years of experience in coordinating shipments, collaborating with freight carriers and managing customer needs. Proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
10
10
years of professional experience
Work History
Planner/Freight Broker
Preet Brothers Transport
01.2023 - 01.2024
- Streamlined operations for improved delivery times through effective communication with carriers and clients.
- Negotiated contracts with vendors, securing competitive pricing and favorable terms for the organization.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Managed high-volume orders while maintaining strict attention to detail and accuracy in all transactions.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Contacted existing customers to update accounts and confirm deals.
- Collaborated with team members to resolve challenges and improve productivity.
- Bargained terms and rates with vendors and carriers for favorable shipping conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
Senior Logistics Coordinator
Bison Transport
05.2018 - 01.2023
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Improved on-time delivery rates by closely monitoring shipment schedules and proactively addressing potential delays or issues.
- Generated documentation and information required for customer shipments.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Analyzed customer requirements and provided customized logistics solutions.
- Monitored performance of logistics operations to identify areas for improvement.
- Managed carrier issues, customer issues and LOS with partner carriers and escalated issues to management when an agreement could not be negotiated
- Reduced transportation costs with strategic route planning and carrier negotiations, resulting in significant savings for the company
- Negotiated favorable contracts with freight forwarders, securing competitive rates without compromising on quality or reliability of service.
- Prepared and presented reports to management on logistics performance.
Logistics Assistant
Bison Transport
01.2018 - 04.2018
- Assisted in planning and executing logistics operations
- Maintained logistics records in accordance with corporate policies.
- Coordinated with team members to ensure efficient and timely delivery
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Facilitated smooth communication between internal departments such as sales, purchasing, production planning for seamless logistical coordination.
Long Haul and City Truck Driver
Bison Transport
06.2015 - 01.2018
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
ROBOT Operator
Maple Leaf Foods
07.2014 - 03.2015
- Assembled products according to changing daily work orders and specific customer needs.
- Adjusted machines to increase productivity for runs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Collaborated with other departments to optimize production workflows.
- Met production targets and tight deadlines by collaborating closely with team members.
- Improved production efficiency by monitoring and adjusting robot performance to meet specifications.
Education
Plumbing And Piping Trades
Training Institute Of Technology
Punjab,India05.2009
High School Diploma -
Tagore Public School
Punjab India04.2007
Skills
- Safety Standards
- Results-Driven
- Deadline-Oriented
- Lean Six Sigma
- Carrier Selection
- Time Management
- Freight Negotiation
- Organizational Skills
- Interpersonal Skills
- Results Driven
- Critical Thinking
- Problem Solving
- Conflict Resolution
- Deadline Oriented
- Customer Service
Accomplishments
STAR Award- Employee of the Year 2019 - Bison Transport
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Planner/Freight Broker
Preet Brothers Transport
01.2023 - 01.2024
Senior Logistics Coordinator
Bison Transport
05.2018 - 01.2023
Logistics Assistant
Bison Transport
01.2018 - 04.2018
Long Haul and City Truck Driver
Bison Transport
06.2015 - 01.2018
ROBOT Operator
Maple Leaf Foods
07.2014 - 03.2015
Plumbing And Piping Trades
Training Institute Of Technology
High School Diploma -
Tagore Public School
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