Dynamic retail professional with proven success in Retail Store Management and Supersmart, driving revenue growth through effective team leadership and customer engagement. Skilled in inventory oversight and cash handling, I excel in creating engaging visual displays and fostering a motivated workforce. Committed to delivering exceptional service and achieving operational excellence in fast-paced environments From last 8 years.
Overview
8
8
years of professional experience
Work History
Store Manager - Mobile Division
Samsung Electronics
Ludhiana, India
04.2024 - 05.2025
Oversaw daily operations and led a team of 10 associates in a fast-paced retail environment.
Drove consistent revenue growth by implementing upselling strategies and maintaining high customer satisfaction.
Conducted training to enhance product knowledge and improve team engagement.
Managed visual displays, stock control, and ensured full compliance with brand and audit standards.
Head Cashier
Reliance Market pvt ltd
Ludhiana, India
02.2023 - 02.2024
Delivered exceptional customer service by assisting shoppers with product inquiries and bulk items.
Operated POS systems with accuracy and integrity, and managed all cash register transactions efficiently.
Stocked, rotated, and replenished shelves and bins; ensured accurate labeling and pricing.
Maintained a clean, safe, and organized store environment; followed health and safety procedures.
Performed inventory checks, supported merchandising, and completed other duties as assigned.
I brought a positive attitude, strong communication skills, and interpersonal skills to every shift.
Detail-oriented and able to multitask in a fast-paced retail environment.
Experienced with POS systems, able to lift 50 lbs, and work flexible schedules.
Trusted to handle confidential information with professionalism and integrity.
Demonstrated superior time-management skills and a strong sense of teamwork.
Inventory/Team Leader
D Mart. Avenue Supermart Limited
Ludhiana, India
05.2021 - 12.2022
Deliver exceptional customer service, exceeding expectations with a positive attitude
Manage cash register and transactions with honesty and integrity
Lead and train team members, fostering a collaborative, high-performance environment
Monitor inventory levels, oversee stock receiving, shelf replenishment, and storage
Maintain clean, organized, and safe workspaces in compliance with health and safety protocols
Perform stock audits and cycle counts to ensure accuracy and reduce shrinkage
Adapt to flexible schedules based on store operational needs
Communicate clearly and professionally, supporting team coordination and customer interaction
Lift and manage stock loads up to 50 lbs, supporting store floor and backroom needs
Utilize POS systems efficiently, leveraging prior cashier experience
Multitask effectively, prioritize responsibilities, and meet deadlines in a fast-paced retail setting
Handle confidential information with integrity and professionalism
Retail Store Supervisor
PUMA Sports-India
Ludhiana, India
03.2017 - 04.2021
Led a team of 10+ associates in a high-traffic flagship footwear store; consistently exceeded monthly sales targets by up to 100%
Trained and developed staff on selling techniques, customer service, and operational standards
Delivered exceptional customer service, ensuring a pleasant shopping experience and exceeding expectations
Managed cash register and POS transactions accurately, upholding honesty and confidentiality
Monitored inventory levels, supervised receiving, shelf restocking, and backroom organization.
Maintained store cleanliness and visual merchandising compliance, creating a well-stocked and engaging floor
Conducted stock audits and cycle counts, minimizing shrinkage and ensuring inventory accuracy
Lifted and handled merchandise up to 50 lbs, supporting front- and back-end store operations.
Strengthened customer loyalty and reduced return rates through expert product recommendations
Adapted to flexible work schedules based on operational needs in a fast-paced retail environment.
Demonstrated strong leadership, time management, and multitasking skills under pressure.
Handled confidential information with integrity and professionalism