Maninder Singh
Brampton,ON
Summary
An overall cross functional experience [Operation, Transition and Training support] of 8+ years within the Textile, Banking, Financial Services, and Insurance domain. A sincere and dedicated Assistant Manager with a successful background in the delivery of exceptional Team Support and ability to motivate staff to do better. Pragmatic and result oriented professional with 8+ years of experience spread across various roles in Fin tech startup, business creation & insurance distribution domain.Recognized for effective implementation of sales strategies, identifying, and scaling new business opportunities & a collaborative approach to drive new business. Focusing on how digital strategy & innovation will help to grow business in Fin tech and disrupt the existing market.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Arion Insurance Broker Pvt Ltd.
New Delhi, India
6 2021 - 03.2024
- Responsible for Developing POS Model
- Successfully Erected and Drove High Performing FOS & RM Team across geography of India in Top 10 Centers
- Built Processes from end to end for Operations, Service & Sales to streamline business flow
- Added Business Lines for Revenue Generation.
Assistant Manager
Securenow Insurance Broker Pvt Ltd
Gurgaon, India
02.2020 - 06.2021
- Liaising with Senior Manager at start of the day to set targets and allocate duties
- Conduct performance appraisals for team, identifying any weaknesses, and then offering coaching and mentoring to staff who require it
- Ensuring that customer enquiries are dealt with in accordance with the performance and service standards
- Conducting quality control checks
- Handling complaints from members of staff and customers
- Making sure that all escalations are made in a timely manner and that corrective action is swiftly taken.
Tele-Relationship Manager (Team Leader)
Advisers Circle Pvt Ltd
Gurgaon, India
05.2018 - 01.2019
- Allocating daily jobs and workloads
- Training new team members
- Acting as a resource for other staff members
- Managing team performance and progress
- Enforce all company approved policies and procedures
- Constantly looking for ways to improve processes
- Managing and monitoring staff attendance.
Sr. Sales Executive
Alpex Solar Pvt Ltd
Ludhiana, India
02.2017 - 09.2017
- Promoting the company's existing brands and introducing new products to the market
- Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals
- Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
- Gathering, investigating, and summarizing market data and trends to draft reports
- Implementing new sales plans and advertising
- Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives
- Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
Sr. Assistant
Vardhman Textile Ltd
Ludhiana, India
11.2013 - 03.2016
- Accountable for managing sales and marketing operations of assigned products i.e., Dyed yarn and CSY
- Ensuring speedy resolutions of customer queries and grievances for maximum client satisfaction level
- As Placed in corporate office, responsible for coordinating with all branches across country for smooth and profitable operations
- Driving Sales initiatives to achieve business Goals & targets given by Management.
Education
Bachelor's Degree in commerce -
Panjab University
Skills
Domain Expertise
Ability to work well with all levels of organization
Inbound Customer Services
Complaint Handling
Team Collaboration
Able to quickly identify problems
Certification
- Certified Insurance person from Insurance Institute of India
- Trained in Microsoft 365 (Intermediate level)
Accomplishments
- Assisted in the successful launch of the software that boosts the online presence of insurance products.
References
References available upon request.
Timeline
Assistant Manager
Securenow Insurance Broker Pvt Ltd
02.2020 - 06.2021
Tele-Relationship Manager (Team Leader)
Advisers Circle Pvt Ltd
05.2018 - 01.2019
Sr. Sales Executive
Alpex Solar Pvt Ltd
02.2017 - 09.2017
Sr. Assistant
Vardhman Textile Ltd
11.2013 - 03.2016
Manager
Arion Insurance Broker Pvt Ltd.
6 2021 - 03.2024
Bachelor's Degree in commerce -
Panjab University
Similar Profiles
SYED ISMAILSYED ISMAIL
Leadership Team Member at GOOD INSURANCE BROKER PVT LTDLeadership Team Member at GOOD INSURANCE BROKER PVT LTD
SONGMIN LIMSONGMIN LIM
Korean Desk at Toyota Tsusho Insurance Broker India Pvt Ltd.Korean Desk at Toyota Tsusho Insurance Broker India Pvt Ltd.
Amandeep Singh SochAmandeep Singh Soch
Area Head (Shoorveer) at ROBINHOOD Insurance Broker PVT LTDArea Head (Shoorveer) at ROBINHOOD Insurance Broker PVT LTD
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc
Mayuri GourMayuri Gour
Integrated Solutions Documentation Engineer at KION GroupIntegrated Solutions Documentation Engineer at KION Group