Self-motivated highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Service Representative
Domino's Pizza
Patiala,India, Punjab
02.2023 - 11.2023
Greeted guests and provided information regarding hotel services, amenities, and local attractions.
Verified reservations by phone or in person.
Provided assistance to guests throughout their stay.
Maintained accurate records of all transactions within the hotel software system.
Cleaner
MBD Automobiles
Sangrur
07.2022 - 01.2023
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Education
Bachelor of Arts - Hospitality And Tourism Management
Manitoba Institute of Trades And Technology
Winnipeg, MB
11-2024
Skills
Concierge support
Information Protection
Reservation Management
Property Security
Guest Relations
Customer Service
Event Planning
Flexible Schedule
First Aid Training
Cash handling experience
Certification
Smart Choice Certificate
Food Handler Certificate
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Limited
Availability
Monday to friday - 5pm to Till Night
Saturday and Sunday - Anytime
Timeline
Guest Service Representative
Domino's Pizza
02.2023 - 11.2023
Cleaner
MBD Automobiles
07.2022 - 01.2023
Bachelor of Arts - Hospitality And Tourism Management
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza