Maninder Singh
Brampton,ON
Summary
Seeking a position where I can leverage skills and experiences with meticulous attention to detail, fluency in English, and deep understanding of Canadian business, media, sports, news, social media, and cultural affairs.
Overview
6
6
years of professional experience
Work History
IT Support and Dispatch Coordinator
Action Force Transport Ltd
01.2019 - Current
- Managed IT support for servers and user management
- Responsible for dispatching and truck routing, ensuring efficient transportation operations
- Assisted in coordinating logistics and scheduling for timely deliveries.
- Implemented GPS tracking system, improving route accuracy and minimizing delivery times.
- Scheduled and organized delivery routes.
- Tracked and monitored vehicle performance and maintenance.
- Provided customers with information on products and services.
- Managed customer accounts and invoicing.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
Desktop Support Technician
AF Cold Storage
01.2018 - 01.2019
- Provided technical support and troubleshooting assistance for desktop systems
- Installed, configured, and maintained hardware and software components
- Resolved issues related to operating systems, applications, and network connectivity.
- Enhanced helpdesk ticketing system, resulting in 45% reduction in support call turnaround time.
- Optimized computer performance through regular system diagnostics, repairs, and upgrades as needed.
- Created user accounts and assigned permissions.
- Developed strong relationships with colleagues across departments, fostering collaborative environment for troubleshooting complex technical issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Configured and tested new software and hardware.
Education
2-Year Diploma in Computer System Technician - Networking Program -
Canadore College
Brampton, ON10.2017
Skills
- Fluency in English
- Proficient in HTML, CSS, JavaScript, PHP
- Familiar with Java, Python
- Experienced with SQL
- Knowledgeable about networking setup including switches, routers, APs, and network printers
- Experience with Truckmate TMS, RF Pathways Warehouse Managing Software, Microsoft Windows Server, and SAP Crystal Reports
- Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint
- Experience with version control systems such as Git
- Strong problem-solving and analytical skills
- Routing orders
- Multitasking Abilities
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
IT Support and Dispatch Coordinator
Action Force Transport Ltd
01.2019 - Current
Desktop Support Technician
AF Cold Storage
01.2018 - 01.2019
2-Year Diploma in Computer System Technician - Networking Program -
Canadore College