Maninder Kaur
Caledon,ON
Summary
Experienced and safety-conscious driver with over 3+years of commercial trucking and 5 years of part-time Uber driving experience. Known for consistently safe, on-time deliveries and exceptional customer service. Adept at navigating diverse routes, meeting tight schedules, and upholding vehicle maintenance and safety standards. Strong communicator with a focus on professionalism, problem-solving, and enhancing customer satisfaction. Dedicated to compliance and operational excellence in both freight and passenger transport.
Overview
5
5
years of professional experience
Work History
Driver
Uber
Toronto, ON
03.2020 - Current
- Transporting passengers safely and efficiently to their requested destinations using the Uber app
- Provide exceptional face-to-face customer service by greeting passengers warmly, assisting with boarding, and addressing their needs for a comfortable and positive ride experience.
- Communicate clearly and professionally with passengers, resolving inquiries and concerns to ensure customer satisfaction.
- Safely operate personal vehicle in compliance with traffic laws, adapting to varying road, weather, and traffic conditions while maintaining timely arrivals.
- Utilize GPS and route-planning tools to select efficient routes and inform passengers about estimated trip details.
- Perform regular vehicle safety and cleanliness inspections to maintain a safe and pleasant environment for passengers.
- Assist passengers with special needs by helping them enter and exit the vehicle, demonstrating patience and sensitivity.
- Handle cashless fare transactions accurately through the Uber app, ensuring transparency and trust.
- Maintain strong situational awareness during rides to ensure passenger safety and uphold a respectful atmosphere.
- Demonstrate professionalism, reliability, and commitment to providing excellent service, reflecting core values similar to those in public transit operations.
Truck Driver
Twin Brothers Transportation
Brampton
03.2022 - 04.2025
- Safely operate commercial truck trailer in compliance with company policies, provincial/federal regulations, and the Highway Traffic Act.
- Perform pre-trip, en-route, and post-trip vehicle inspections to ensure roadworthiness and report any mechanical issues.
- Transport goods and materials over long distances, ensuring on-time delivery to customers and business partners.
- Secure cargo properly using appropriate tools and equipment to prevent damage during transit.
- Maintain accurate records of driving hours, mileage, fuel consumption, delivery documentation, and logbooks as required by law.
- Communicate effectively with dispatchers, shippers, and receivers to coordinate pick-ups and deliveries.
- Follow assigned routes and schedules while adapting to road conditions, weather, and delivery timelines.
- Adhere to safety procedures and company protocols to minimize risks and ensure personal and public safety.
- Provide courteous and professional customer service during pick-up and delivery interactions.
- Keep the vehicle clean, fueled, and maintained according to operational standards.
Education
BBA - Business Administration
Yorkville University
Concord, ON03.2022
Skills
- Clean driving record
- Defensive driving
- Map expertise
- Drive in all weather conditions
- Local traffic regulations
- Local route knowledge
- Pre-trip inspections
- Emergency evacuation
- Safety and compliance
- Quality control
Driving Skills
Vehicle Operation & Safety
- Passenger interaction
- Customer service
- Problem resolution
- Hardworking and dedicated person
- Ability to work all shifts
- Open to work weekends and split shifts
- Work in days, afternoons and nights
- Ability to work in all kind of environment situations
- Perform multiple tasks at same time in a fast-paced environment
- Team management
Customer Service & Communication
Work Ethic & Teamwork
Languages
English
Full Professional
Timeline
Truck Driver
Twin Brothers Transportation
03.2022 - 04.2025
Driver
Uber
03.2020 - Current
BBA - Business Administration
Yorkville University