Maninder Kaur
Caledon
Summary
Results-driven professional with a strong background in supporting operational workflows and enhancing team productivity. Demonstrated success in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments. Strong communication and problem-solving abilities contribute to excelling in any role, with a focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Team Leader
Dollarama Store
09.2024 - Current
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Omni Customer Fulfilment Associate
Walmart
10.2024 - 04.2025
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Line Cable Installer
Exoon Enterprises
07.2023 - 08.2024
- Delivered exceptional customer service, addressing concerns and answering questions to ensure client satisfaction.
- Reduced installation errors by carefully following guidelines and best practices for cable placement and connection.
- Ensured timely completion of installations by effectively managing work schedules and prioritizing tasks.
- Assisted in training new hires on company policies, procedures, installation techniques, and customer service expectations.
- Improved customer satisfaction by providing efficient and professional cable installation services.
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
Store Manager
Desi Vibes Bar and Grill
01.2023 - 04.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Supervisor
Wendys Restaurant
11.2022 - 03.2023
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
Store Supervisor
Husky Gas Station
09.2019 - 12.2019
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Education
Early Childhood Education - Early Childhood Care And Education
CDI College
07.2022
Aesthetic And Dermatology - Cosmetic And Skin
New Image Beauty Academy
03.2016
Senior Secondary - Medical
Hansraj Mahila Maha Vidhyalaya
07.2014
Secondary School - Medical
Tagore’s International Smart School
03.2012
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Coaching and mentoring
- Goal setting
- Quality improvement
- Relationship building with customers
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Omni Customer Fulfilment Associate
Walmart
10.2024 - 04.2025
Team Leader
Dollarama Store
09.2024 - Current
Line Cable Installer
Exoon Enterprises
07.2023 - 08.2024
Store Manager
Desi Vibes Bar and Grill
01.2023 - 04.2023
Store Supervisor
Wendys Restaurant
11.2022 - 03.2023
Store Supervisor
Husky Gas Station
09.2019 - 12.2019
Aesthetic And Dermatology - Cosmetic And Skin
New Image Beauty Academy
Senior Secondary - Medical
Hansraj Mahila Maha Vidhyalaya
Secondary School - Medical
Tagore’s International Smart School
Early Childhood Education - Early Childhood Care And Education
CDI College
Similar Profiles
AMANDEEP KAURAMANDEEP KAUR
Cashier at Dollarama StoreCashier at Dollarama Store
Harman Kaur VirkHarman Kaur Virk
Merchandising Associate at Dollarama StoreMerchandising Associate at Dollarama Store
Rajat SharmaRajat Sharma
Store Associate at Dollarama StoreStore Associate at Dollarama Store
Njukang TherenceNjukang Therence
Teacher at Ministry Of EducationTeacher at Ministry Of Education
Ajay MoonilalAjay Moonilal
Literary Advisor at PAS/ The SymposiumLiterary Advisor at PAS/ The Symposium