Maninder Kaur
Abbotsford,Canada
Summary
Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.
Overview
11
11
years of professional experience
Work History
Sales Consultant/Product Expert
Best Buy Express
Abbotsford, BC
07.2024 - Current
- Replenished and arranged items to maintain appearance.
- Priced out products for customers and drew up sales paperwork.
- Operated register, handled cash and processed credit card transactions.
- Developed key customer relationships to increase sales.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Listened to customer needs to identify and recommend best products and services.
Sales Associate
The Source
Abbotsford, Canada
08.2022 - 06.2024
- Responsibilities involved greeting customers, responding to questions, operating cash registers, managing financial transactions, and balancing drawers.
- Directing customers to merchandise within the store.
- Increasing in-store sales by achieving established goals.
- Cross-selling products to increase purchase amounts.
- Providing training and guidance to the new team members.
Sales Associate
Wirelesswave
Abbotsford, Canada
11.2021 - 02.2022
- Greet and receive customers in a welcoming manner
- Provides outstanding customer service by responding to customer’s questions
- Drives sales through engagement of customers, suggestive selling and sharing product knowledge
- Documents sales by creating or updating customer profile records
- Assist with inventory, receiving and stocking merchandise
Sales Associate
The Source
Prince Albert, Canada
09.2019 - 10.2021
- Greet and receive customers in a welcoming manner.
- Provides outstanding customer service by responding to customers' questions.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Document sales by creating or updating customer profile records.
- Assist with inventory, receiving, and stocking merchandise.
Manager
Subway Cornerstone
Prince Albert, Canada
06.2016 - 07.2019
- Order and purchase equipment supplies
- Count money, make bank deposits and getting change from the bank
- Schedule the staff hours and assign weekly duties
- Investigate and resolve complaints about food quality, service or accommodations
- Perform some food and preparation or service tasks such as cooking, cleaning tables and serving food and drinks when necessary
- Perform inventory and deliveries on weekly basis
Sandwich artist and team member
Subway
ON, Canada
01.2015 - 05.2016
- Assisting customers with the order
- Preparing food to customer’s expectations
- Operating cash register and handling money
- Cleaning tables and utensils
Cashier
A-One Catering
Brampton, Canada
09.2014 - 04.2015
- Greet customers politely while coming to the store
- Take orders and prepare all menu items
- Receive payment by cash, check, credit cards or automatic debits
- Issue receipts, refunds, credits, or change due to the customers
- Answer customer’s questions and provide information on procedures or policies
Education
Social Service Worker Diploma -
Sheridan College Institute of Technology and Advanced Learning
Brampton, Ontario04.2016
General Nursing and Midwifery Diploma -
Phoenix Institution of Nursing
India12.2013
High School Diploma -
Punjab
India03.2009
Skills
- Customer service
- Sales strategy
- Product knowledge
- Cash handling
- Inventory management
- Cross-selling techniques
- Customer relationship management
- Team building
- Employee training
- Time management
- Effective communication
- Multitasking
- Decision-making
- Customer engagement
- Opening and closing procedures
- Upselling and cross selling
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Sales Consultant/Product Expert
Best Buy Express
07.2024 - Current
Sales Associate
The Source
08.2022 - 06.2024
Sales Associate
Wirelesswave
11.2021 - 02.2022
Sales Associate
The Source
09.2019 - 10.2021
Manager
Subway Cornerstone
06.2016 - 07.2019
Sandwich artist and team member
Subway
01.2015 - 05.2016
Cashier
A-One Catering
09.2014 - 04.2015
Social Service Worker Diploma -
Sheridan College Institute of Technology and Advanced Learning
General Nursing and Midwifery Diploma -
Phoenix Institution of Nursing
High School Diploma -
Punjab
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