Maninder Kaur
Summary
Dynamic and results-driven professional with extensive experience in customer service, team leadership, and operational management. Adept at fostering guest satisfaction,improving efficiency, and building strong team relationships. Proven ability to thrive in fast-paced environment and deliver consistent results through strategic planning and problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
New York Pizzeria
05.2024 - 12.2024
- Oversee front and back of house operations, ensuring compliance with health and sanitation requirements
- Assist in hiring, training, and continuous development of staff
- Maintain high-quality food standards and exceptional customer service
- Develop cost-effective strategies to enhance profits and cut waste
- Manage inventory and staff schedules.
Grader
Best Brains Learning Center
05.2024 - 12.2024
- Prepare lessons and assignments tailored to individual learning needs.
- Maintain accurate records of student performance.
- Improved student performance by providing constructive feedback on assignments and tests.
Assistant Manager
Landmark Cinemas Canada
09.2023 - 04.2024
- Managed daily operations, including labor cost, guest satisfaction, and safety compliance
- Facilitated training and performance evaluations for team members
- Communicated effectively with emergency services, suppliers, and community groups to address operational challenges.
E-commerce Associate
Walmart
04.2021 - 04.2024
- Performed order picking, staging, and loading efficiently
- Maintained organized service stations and claims logs
- Occasionally acted as department manager to ensure smooth operations.
Restaurant Supervisor/Office Assistant
Rick's Good Eats
01.2017 - 03.2021
- Scheduled meetings and managed travel arrangements for supervisors
- Streamlined filing systems, saving company time and resources
- Resolved guest complaints and provided top-tier customer service.
Tandoori Flame
03.2015 - 06.2018
- Provided exceptional guest service in a high-volume environment
- Promoted a clean and safe work environment.
Education
College Diploma - Human Resources Management
York University
Online10-2025
Bachelor of Arts - Business Administration
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON05-2017
Skills
- Team Collaboration
- Leadership and Team Development
- Scheduling and Inventory Management
- Problem Solving and Strategic Planning
- Customer Relationship Management
- Guest Satisfaction Enhancement
- Quick Learner and Adaptability
- Calm Under Pressure
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Food Handler Certification (equivalent to FS1)
- Standard First Aid with CPR-C and AED
Timeline
Assistant Manager
New York Pizzeria
05.2024 - 12.2024
Grader
Best Brains Learning Center
05.2024 - 12.2024
Assistant Manager
Landmark Cinemas Canada
09.2023 - 04.2024
E-commerce Associate
Walmart
04.2021 - 04.2024
Restaurant Supervisor/Office Assistant
Rick's Good Eats
01.2017 - 03.2021
Tandoori Flame
03.2015 - 06.2018
College Diploma - Human Resources Management
York University
Bachelor of Arts - Business Administration
Sheridan College Institute of Technology And Advanced Learning
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