Maninder Kaur
Etobicoke,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
RESPITE SECURITY SPECIALIST
ASP INCORPORATED SECURITY SERVICES
08.2021 - Current
- Provide a safe and trustworthy environment for residents.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintaining clear and consistent communication with primary caregivers, medical professionals, and other relevant parties regarding the individual's condition and any security concern.
- Act as the first responder in response to medical and suspected overdose situations and handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to the problems.
- Documenting and reporting any security incidents, changes in individual's condition, or other notable events to the appropriate authorities or caregivers.
FRONT LINE WORKER
PAN AM SPORTS CENTER
05.2021 - 08.2021
- Contributed to positive customer experiences by consistently providing friendly and professional service.
- Assisted customers with lane setup, offering courteous and efficient support when needed.
- Enhanced customer satisfaction by ensuring timely and accurate pin setting during peak hours.
- Adhered to strict safety guidelines, reducing the risk of accidents or injuries on the job site.
- Helped large volume of customer every day with positive attitude and focus on customer satisfaction.
- Worked closely with team members to resolve conflicts and find solutions for challenging situations.
CAREGIVER
Home Instead Senior Care
09.2020 - 05.2021
- Trained in active listening, compassionate reflection
- Complete distress, solution focus, social, and wellness
- Provide emotional support
- Responsible for assessing levels of distress
- Appraise and direct client needs
- Display ability to perform well under pressure
- Assisting the client for personal care, bathing, grooming
- Assist in meal preparation
- Provide companionship to the seniors through empathizing and actively listening to their concerns to ensure they feel happy and share their feelings
- Monitored seniors taking their medications on time with proper dosage.
SOCIAL WORKER
Salvation Army
10.2019 - 08.2020
- Processing client intakes, transfers and supported clients with daily needs.
- Keeping regular contact with residents while on shifts, acknowledging their rights and responsibilities.
- Working with a diverse and multi-cultural community, representing an anti-discrimination behavior.
- Reporting information to other staff members whilst demonstrating team work, documenting incidents, shift
change and information about the residents. - Maintaining light cleaning of common areas/kitchen duties and other sundry duties that might be assigned.
- Performing wellness checks and bed checks, arranging wake up calls
- Monitor the well-being and security of residents, calling paramedics where necessary.
- Performing safety checks and building rounds of the shelter, premises and hostels of residence.
- In charge of resolving client’s complaints when appropriate, with timely follow up.
- Handling any other duties as assigned by the supervisor.
- De-escalated stressful situations through individual and family crisis interventions.
Education
Environmental Technology Advanced Diploma -
Centennial College
04.2021
Master of Science: Chemistry -
Khalsa College, Punjabi University
07.2016
Bachelor of Science -
Guru Nanak Girls College
05.2014
Skills
- INTERPERSONAL
- COMMUNICATION
- CREATIVITY
- ACTIVE LISTENING
- VERBAL AND WRITTEN
- CUSTOMER SERVICE
- CUSTOMER RELATIONS
- REPORT PREPARATION
- PROBLEM SOLVING ABILITY
Certification
- WHMIS
- First Aid CPR C & AED
- Mental Health & Safety
- Use of Force
- M.O.R.B. (Management of Resistive Behavior)
- NVIC (Nonviolent Crises Intervention)
- G driver’s License
- Naloxone training certificate
- Toronto shelter standards training certificate.
Volunteer work
National Cadet Corps (Ministry of Defense, India) August 2011-July 2013
• Voluntary participation in Annual Training Camps (Leadership, Blood Donation, Tree Plantation) organized by the Indian Army.
• Assisted local governing bodies in traffic management and during disaster and emergency management.
Volunteer July 2014 – July 2016
Cheltenham Care Community
o Community engagement within the recreation programs
o Help organize participations
o Responsible for de-escalating conflicts to help maintain a fun as well as safe environment
o Coordinates the activities for the seniors which include exercise, working club, companionship, art and crafts.
Timeline
RESPITE SECURITY SPECIALIST
ASP INCORPORATED SECURITY SERVICES
08.2021 - Current
FRONT LINE WORKER
PAN AM SPORTS CENTER
05.2021 - 08.2021
CAREGIVER
Home Instead Senior Care
09.2020 - 05.2021
SOCIAL WORKER
Salvation Army
10.2019 - 08.2020
Environmental Technology Advanced Diploma -
Centennial College
Master of Science: Chemistry -
Khalsa College, Punjabi University
Bachelor of Science -
Guru Nanak Girls College
Similar Profiles
Catherine AdaponCatherine Adapon
Access Control Guard at ASP Security ServicesAccess Control Guard at ASP Security Services
Jeswin AlexJeswin Alex
Filed Training Officer at TTC, ASP Security Services Inc.Filed Training Officer at TTC, ASP Security Services Inc.
TARUN VOHRATARUN VOHRA
Tactical Security Specialist at ASP Security ServicesTactical Security Specialist at ASP Security Services