Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

MANINDER KAUR

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Manager

Union Bank of India
, PUNJAB
12.2022 - 11.2023

Roles and Responsibilities

  • Supervised team of 5 members
  • Managed over 50 Customer Calls per day
  • Increased business by 10%
  • Managed finances of Branch
  • Compliance and risk management
  • Operations and process improvement
  • Communication and reporting
  • Processed loans

Customer Service Representative

Union Bank of India
, PUNJAB
06.2013 - 11.2022

Role And Responsibilities

  • Managed over 50 Customers per day
  • Handled Cash
  • Maintained records of accounts of customers
  • Cross Selling banking products
  • Resolved issues of customers
  • Assistance with loan processing

Education

Bachelors in Education - Mathematics And Science Teaching

Guru Nanak Dev University
India
05.2013

Bachelor of Science - Computer Science

Guru Nanak Dev University
India
04.2012

Skills

  • Customer satisfaction
  • Operation management
  • MS Office
  • Financial Management
  • Money handling
  • Organizational skills
  • Interpersonal skills
  • Cost Reduction
  • Workload Management
  • Marketing knowledge
  • Customer Relations
  • Money Handling
  • Customer Relationship Management (CRM)

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Certification

  • Anti Money Laundering and Know Your Customer
  • Junior Associate in Indian Institute of Banking and Finance


Timeline

Assistant Manager

Union Bank of India
12.2022 - 11.2023

Customer Service Representative

Union Bank of India
06.2013 - 11.2022

Bachelors in Education - Mathematics And Science Teaching

Guru Nanak Dev University

Bachelor of Science - Computer Science

Guru Nanak Dev University
MANINDER KAUR