Maninder Kaur
Halifax,NS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Tim Hortons
08.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Post-Degree Certificate - Software And Information Systems Testing
Cégep De La Gaspésie Et Des Îles
Montreal, QC10.2021
Bachelor of Science - Computer Science
Punjab Technical University
Jalandher, India06.2017
Skills
- Marketing Tactics
- Reviewing Performance
- Engineering Principles
- Quality Standards
- Staff Management
- Money Handling
- Manage Inventory
- Time Management
- Cost Control
Additional Information
English advanced
French Level A2
Timeline
Assistant Manager
Tim Hortons
08.2020 - Current
Post-Degree Certificate - Software And Information Systems Testing
Cégep De La Gaspésie Et Des Îles
Bachelor of Science - Computer Science
Punjab Technical University
Similar Profiles
Mehnaz RahmanMehnaz Rahman
Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)
Wendy WiltzenWendy Wiltzen
Food Counter Attendant at Tim HortonsFood Counter Attendant at Tim Hortons
CYNTHIA OSARO EKECYNTHIA OSARO EKE
Food Service Supervisor at Tim HortonsFood Service Supervisor at Tim Hortons
APEKSHYA KHANALAPEKSHYA KHANAL
Crew Member at Tim HortonsCrew Member at Tim Hortons
ANDREW OMOJUWAANDREW OMOJUWA
Project Intern at Detaz Cleaning ServiceProject Intern at Detaz Cleaning Service