MANINDER GOSWAMI
Delta,Canada
Summary
Dynamic leader with a proven track record at Tim Hortons, excelling in legal counseling and relationship management. Spearheaded operational improvements, enhancing customer satisfaction and efficiency. Skilled in legal writing and budget management, adept at driving business strategy and fostering team growth. Achieved significant milestones in both retail and legal sectors.
Overview
6
6
years of professional experience
Work History
Supervisor
Tim Hortons
Vancouver, BC
06.2023 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Assisted in creating budgets for departmental expenses including personnel costs.
Assistant Store Manager
Chevron
Langley, British Columbia
11.2023 - 07.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Coordinated with vendors to secure product availability at competitive prices.
Associate Lawyer
District and Session Court
Mohali, India
08.2021 - 03.2023
- Provided legal advice to clients on a variety of matters.
- Drafted pleadings, motions, briefs, and other legal documents.
- Negotiated settlements between parties in civil litigation cases.
- Prepared witnesses for deposition or trial testimony.
- Attended hearings before judges, juries, arbitrators, mediators and other judicial officers.
- Researched statutes, regulations, ordinances, codes, court rules and decisions.
- Managed litigation cases on behalf of clients by negotiating contracts.
Criminal Law Intern
S.S Law Firms
Chandigarh, India
07.2018 - 08.2018
- Conducted research on criminal law cases, statutes and legal articles.
- Assisted in the preparation of court documents such as motions and briefs.
- Observed hearings and trials in a courtroom setting.
- Drafted memos summarizing relevant case law information.
Education
Post-baccalaureate Diploma - Law Enforcement Studies
Justice Institute of British Columbia
New Westminster, BC12.2024
Bachelor of Laws - Law
Rayat Bahra University
Mohali, India07.2021
Skills
- Criminal defense
- Legal writing
- Legal counseling
- Relationship building and management
- Customer experience
- Product and service management
- Stock management
- Business Strategy Development
- Budget Management
Timeline
Assistant Store Manager
Chevron
11.2023 - 07.2024
Supervisor
Tim Hortons
06.2023 - Current
Associate Lawyer
District and Session Court
08.2021 - 03.2023
Criminal Law Intern
S.S Law Firms
07.2018 - 08.2018
Post-baccalaureate Diploma - Law Enforcement Studies
Justice Institute of British Columbia
Bachelor of Laws - Law
Rayat Bahra University