Manikjot Kaur
Winnipeg,MB
Summary
Proficient in managing high volume operations. Innovative and resourceful team player with expertise in
creating an excellent work atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
06.2021 - Current
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Developed and implemented customer service policies to enhance satisfaction.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Sales Associate
Dollarama
03.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Cashier
Sobeys
10.2019 - 02.2020
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Business Management - Business
Humber College
Toronto, ON08.2020
Skills
- Priority management
- Data Analysis
- Goal-Oriented
- Complex Problem-Solving
- Schedule development
- Computer Skills
- Google Drive
- MS Office
- Public Speaking
- Organization
Certification
ServSafe- Food Handler- Canada Certificate
Timeline
Sales Associate
Dollarama
03.2022 - 11.2022
Supervisor
Tim Hortons
06.2021 - Current
Cashier
Sobeys
10.2019 - 02.2020
Business Management - Business
Humber College