Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Key Responsibilities And Achievements
Timeline
Generic

MANIKANDAN ALAGAPPAN

Halifax

Summary

  • Accomplished IT professional with over 15 years of experience in manual and software testing, specializing in end-to-end data integration, and EDI applications.
  • Proven expertise in healthcare and life sciences, with a strong focus on EDI testing (270/271, 276/277, 278, 820, 834, 837, 835) and ICD-9 to ICD-10 migration.
  • Demonstrates proficiency in functional, integration, regression, UAT, and end-to-end testing using tools such as SQL Server, JIRA, HP ALM, SOAP UI, and Postman across multiple regions, including India, the USA, and Canada.
  • Career aspirations include leveraging extensive experience to drive quality assurance initiatives within innovative technology environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Associate

Cognizant Technology Solutions
Halifax
12.2024 - Current
  • AbbVie

Senior Associate

Cognizant Technology Solutions
Mattawa
08.2020 - 11.2024
  • AbbVie

Senior Associate

Cognizant Technology Solutions
Town And Country
10.2018 - 07.2020
  • Centene Corporation

Associate

Cognizant Technology Solutions
Coimbatore
07.2017 - 09.2018
  • Blue Cross NC

Testing Analyst

Cognizant Technology Solutions
Coimbatore
01.2014 - 06.2017
  • CareFirst BCBS

Programmer Analyst

Cognizant Technology Solutions
Coimbatore
01.2012 - 12.2013
  • CareFirst BCBS

Programmer

Cognizant Technology Solutions
Coimbatore
11.2009 - 12.2011
  • Affiliated Computer Services

Education

Bachelors in Computer Science - Information Technology

The American College
Madurai
05-2008

Skills

  • X12 EDI Transactions
  • HTML 5
  • Oracle
  • Mongo DB
  • Teradata
  • SQL Server
  • MySQL
  • Winscp
  • Soap UI
  • HP ALM
  • Jira
  • QTest
  • Postman
  • Quality Center
  • Service Now
  • Confluence
  • Quality assurance
  • Data analysis
  • Team collaboration
  • Process improvement
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Product knowledge
  • Task prioritization
  • Collaborative teamwork
  • Creative problem solving
  • New hire training
  • Schedule management

Accomplishments

  • Received Powerhouse Performer award in 2024
  • Received Employer of the Year award in 2023
  • Received Employer of the Month award in many occasions

Certification

  • ISTQB Certification
  • Agile Scrum Certification
  • ANSI X12 EDI Certification
  • SQL Certification

Languages

English
Native/ Bilingual
Tamil
Native/ Bilingual

Key Responsibilities And Achievements

  • End-to-End Testing Leadership
    Led End-to-End Integration, Regression, and UAT Testing across multiple projects in the Life Sciences and Healthcare domains.
    Directed Smoke, System, Functional, and Ad-hoc Testing, ensuring high-quality deliverables.
    Spearheaded testing efforts for major healthcare compliance projects, including ICD-9 to ICD-10 transitions.
  • EDI Testing and Claims Processing
    Specialized in X12 EDI file validation (270, 276, 834, 835, 837I/P/D, 275) using tools like EDIFECS and FORESIGHT.
    Executed comparison testing and validated business rules, segment/element-level mappings.
    Led successful migrations and supported production deployment with minimal defects.
  • Project and Test Management
    Owned the QA process from estimation, planning, and strategy to execution and reporting.
    Designed and reviewed Test Scenarios, Test Cases, and maintained the Requirement Traceability Matrix.
    Managed stakeholder communication, sprint planning, and scrum participation.
  • Tool Expertise and Automation Support
    Utilized tools like JIRA, HP ALM, Quality Center, QTest, ClearQuest, SOAPUI, Postman, and MySQL.
    Enhanced internal tools for data generation and screenshot capture.
    Ran automation scripts and created SQL queries for backend validation.
  • Data Integration and Migration
    Ensured seamless data flow across systems (TIBCO, Salesforce, Talend ETL) and validated data accuracy during system migrations (Oracle to Java, CGW system).
    Worked extensively with relational and NoSQL databases including Oracle, SQL Server, MongoDB, and Teradata.
  • Team and Stakeholder Coordination
    Led cross-functional teams across onsite-offshore models and ensured timely delivery through effective task allocation and team mentoring.
    Acted as SME, participated in daily status/defect triage calls, and collaborated with development/business teams.
  • Process Improvement & Compliance
    Contributed to Continuous Process Improvement initiatives using Hadoop/Sqoop for data transformation.
    Conducted HIPAA compliance testing and ensured adherence to regulatory standards.
  • Recognition and Soft Skills
    Consistently recognized for leadership, communication, and problem-solving abilities.
    Received multiple awards for successful project execution from clients including AbbVie and Centene Healthcare.

Timeline

Senior Associate

Cognizant Technology Solutions
12.2024 - Current

Senior Associate

Cognizant Technology Solutions
08.2020 - 11.2024

Senior Associate

Cognizant Technology Solutions
10.2018 - 07.2020

Associate

Cognizant Technology Solutions
07.2017 - 09.2018

Testing Analyst

Cognizant Technology Solutions
01.2014 - 06.2017

Programmer Analyst

Cognizant Technology Solutions
01.2012 - 12.2013

Programmer

Cognizant Technology Solutions
11.2009 - 12.2011

Bachelors in Computer Science - Information Technology

The American College
MANIKANDAN ALAGAPPAN