Open To Work
Mani Kahlon
BC FERRIES
Langley,BC
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart TimeGig WorkConsultingContract WorkSeasonal WorkVolunteer
Location Preference
On-SiteRemoteHybrid
Location:
Langley, BC, CA
Open to relocation:
Yes
Minimum Desired Compensation
$70000/yr
Important To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionFlexible work hoursPersonal development programsPaid time offTeam Building / Company RetreatsPaid sick leave4-day work week401k matchStock Options / Equity / Profit Sharing
3
Languages
12
Years of experience
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Work History
CUSTOMER SERVICE ATTENDANT
3 Months- Delivered exceptional customer service, ensuring passenger satisfaction and resolving inquiries efficiently.
- Assisted in boarding processes, coordinating with team members to facilitate smooth operations.
- Coordinated workflow among team members to improve efficiency and productivity.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Collaborated with cross-functional teams to enhance workplace safety culture.
RETAIL STORE MANAGER
11 Years 4 Months- Proven ability to develop and implement creative solutions to complex problems
- Learned quickly and adapted to new situations to meet changing demands
- Completed paperwork to maintain organized records., recognizing discrepancies and promptly addressing for resolution
- Contributed positively to team dynamics by offering support.
- Led team to achieve sales targets through effective training and performance management.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
4 Months- Utilized Language proficiency to build relationships with Language-speaking customers
- Met all call quality standards and daily quotas for first-call resolution
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
TAXI DISPATCHER
3 Months- Monitored vehicle locations to coordinate timely arrivals
- Scheduled deliveries and pickups according to customer needs
- Utilized customer feedback to improve customer service
- Answered phone calls and responded to customer emails.
Education
Business Management Diploma - Business
Truck Dispatch And Freight Brokerage Specialist
CA-CPT
High School: Commerce With Maths
Skills
Hiring and Training
Strategic Planning
Customer Relationship Management
Sales management
Customer Service
Decision-Making
Languages
Hindi
English
Punjabi
Timeline
CUSTOMER SERVICE ATTENDANT
BC FERRIES
06.2026 - CurrentRead More
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
AIR CANADA
08.2022 - 12.2022Read More
TAXI DISPATCHER
NEWTON WHALLEY TAXI
02.2019 - 05.2019Read More
RETAIL STORE MANAGER
CHEVRON GAS STATION
12.2014 - 04.2026Read More
Modern Public School
High School: Commerce With Maths
Read More
Institute of Chartered Accountant of India
CA-CPT
Read More
Maze Consultancy
Truck Dispatch And Freight Brokerage Specialist
Read More
Douglas College
Business Management Diploma from Business
Read More