Manika Bhardwaj
Brampton,ON
Summary
Efficient professional with 1.5+ years of experience with proven knowledge of security, customer service and supervising. Creative and motivated leader focused on meeting customer expectations and achieving company goals.
Overview
2
2
years of professional experience
Work History
Counter server
Quesada Burritos & Tacos
11.2023
- Preparing meals and food items according to company recipes
- Storing excess food at the correct temperature in order to avoid spoilage
- Ensuring that food portions and food presentation meet company standards
- Customer service: Provided excellent customer service by taking orders accurately and delivering food promptly
- Ensured customer satisfaction by addressing and resolving complaints effectively
- Food preparation: Prepared a variety of Mexican dishes including burritos and tacos
- Followed recipes and presentation standards, maintained high quality and consistency of food
- Cleanliness and sanitation: Maintained a clean and sanitary work station
- Adhered to all safety and sanitation regulations
- Cash handling: Handled cash transactions with customers using cash registers
- Gave correct change and issued receipts
- Inventory management: Assisted in the management of inventory and supplies
- Restocked items as necessary to ensure a smooth service
- Teamwork: Collaborated effectively with a team to meet service goals
- Coordinated with kitchen staff to ensure timely delivery of food items.
FOOD AND BEVERAGE ASSOCIATE
CHICKEN SHAKS CANADA'S WONDERLAND
Vaughan
09.2023 - 12.2024
- Provided excellent customer service: Engaged with customers to understand their needs and preferences, ensuring their dining experience was enjoyable and satisfactory
- Order management: Took customer orders accurately and relayed them to the kitchen staff promptly
- Managed multiple orders simultaneously, ensuring timely delivery
- Cleanliness and sanitation: Maintained cleanliness in the dining and kitchen areas
- Followed strict sanitation procedures to ensure a safe and healthy environment
- Inventory management: Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies
- Team collaboration: Worked effectively as part of a team, coordinating with kitchen staff and other associates to ensure smooth operations.
CHAI NAGRI - CHITKARA UNIVERSITY
INDIA
09.2022 - 07.2023
- Customer Interaction: Regular interaction with students, faculty, and staff members
- Providing excellent customer service and ensuring customer satisfaction
- Tea Preparation and Service: Preparation and serving of tea, coffee, and other beverages
- Ensuring high-quality tea and maintaining hygiene standards
- Inventory Management: Managing inventory of tea leaves, milk, sugar, and other supplies
- Ensuring availability of all necessary items for smooth operations
- Cash Handling: Handling cash transactions and maintaining accurate records
- Ensuring honesty and transparency in financial dealings
- Responsibility and Organization: Maintaining cleanliness and hygiene in the tea stall
- Managing the tea stall efficiently and responsibly
- Interpersonal Skills: Developing strong communication and interpersonal skills
- Building relationships with customers and colleagues
- Learning and Growth: Gaining valuable work experience in a dynamic environment
- Learning the importance of hard work, responsibility, and customer satisfaction.
Education
pre health sciences - HEALTH SCIENCES
Sheridan College
05-2023
personal support worker -
sheridan college
Skills
- CUSTOMER SERVICE
- Communication
- Attention to Detail
- Physical Stamina
- Teamwork
- Problem-Solving
- Cash Handling
Availability
Monday to Friday (Afternoon or Evening or Night) Weekend Available
Timeline
Counter server
Quesada Burritos & Tacos
11.2023
FOOD AND BEVERAGE ASSOCIATE
CHICKEN SHAKS CANADA'S WONDERLAND
09.2023 - 12.2024
CHAI NAGRI - CHITKARA UNIVERSITY
09.2022 - 07.2023
pre health sciences - HEALTH SCIENCES
Sheridan College
personal support worker -
sheridan college
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