Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Manik Verma

Castlegar,BC

Summary

Friendly and dependable customer service professional with over 3 years of experience in food service and retail environments. Seeking to leverage strong communication, multitasking, and guest service skills in a Front Desk Agent position in the hospitality industry. Committed to creating welcoming experiences and ensuring guest satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

7-eleven
08.2024 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions and customer service.
  • Maintained store cleanliness and organization to create inviting environment for customers.
  • Stocked shelves regularly, ensuring product availability and adherence to visual merchandising standards.

Front Desk Receptionist

Courtside Inn
01.2024 - 04.2024
  • Managed front desk operations, ensuring timely and professional client interactions.
  • Coordinated appointment scheduling, optimizing staff availability and client satisfaction.
  • Assisted in maintaining a clean and organized reception area, enhancing visitor experience.
  • Responded to inquiries via phone and email, providing accurate information promptly.

Room Attendant

Sandman Signature Hotel
01.2023 - 07.2023
  • Cleaned and sanitized guest rooms efficiently to meet quality standards.
  • Replenished linens, towels, and amenities to enhance guest experience.
  • Reported maintenance issues promptly to ensure room functionality.
  • Organized cleaning supplies and equipment for optimal workflow.

Education

Associate of Arts - Project Management

Fleming College
Peterborough, ON
04-2024

Associate of Arts - Hospitality And Tourism Management

Niagara College
Welland, ON
04-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Money handling
  • Cash register operation
  • Customer needs assessment

Languages

English
Full Professional
Hindi
Professional Working

Timeline

Sales Associate

7-eleven
08.2024 - Current

Front Desk Receptionist

Courtside Inn
01.2024 - 04.2024

Room Attendant

Sandman Signature Hotel
01.2023 - 07.2023

Associate of Arts - Project Management

Fleming College

Associate of Arts - Hospitality And Tourism Management

Niagara College

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Manik Verma