Gursharandeep Singh
Chestermere
Summary
Committed and hardworking Individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Intermodal Logistics Coordinator
Pro-formance Intermodal Inc.
07.2022 - Current
- Assisted in coordinating logistics operations to ensure timely delivery of goods.
- Supported inventory management processes by tracking stock levels and maintaining accurate records.
- Learned to operate transportation management systems for optimizing shipping routes and schedules.
- Collaborated with team members to identify and resolve logistical issues as they arose.
- Adapted quickly to new software tools for managing shipment tracking and reporting logistics data.
- Provided administrative support by preparing shipping documentation and processing orders efficiently.
Dispatcher
Air&Oceanland Inc
03.2021 - 06.2022
- Coordinated transportation logistics to optimize delivery routes and minimize delays.
- Monitored real-time communication systems to ensure timely updates and accurate information sharing.
- Managed dispatch schedules, adjusting for emergencies and last-minute changes effectively.
- Collaborated with drivers to resolve issues swiftly, maintaining operational efficiency and customer satisfaction.
- Trained new dispatchers on software tools and best practices for effective workflow management.
- Implemented process improvements that enhanced response times and reduced operational costs.
Education
High School Diploma -
Alpha College
Scarborugh12-2020
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Intermodal Logistics Coordinator
Pro-formance Intermodal Inc.
07.2022 - Current
Dispatcher
Air&Oceanland Inc
03.2021 - 06.2022
High School Diploma -
Alpha College
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