Mani Baniasad
North Vancouver,BC
Summary
Proven track record in enhancing customer satisfaction and safety compliance at Melllat Park Amusement Park. Expert in customer service and problem-solving, adept at multitasking and teamwork. Achieved significant improvements in visitor experience and operational efficiency, leveraging strong organizational skills and equipment operation knowledge.
Overview
5
5
years of professional experience
Work History
Sales Associate
Yashar Concrete Coating
10.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Reduced material waste with precise measurements and efficient use of resources during projects.
- Delivered high-quality finishes by utilizing advanced equipment and tools for precision epoxy applications.
Cashier/Barista Trainee
Viuna Cafe
03.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- could help baristas at some point
Amusement Park Employee
Melllat Park Amusement Park
09.2021 - 02.2022
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- planned events and maintained the safsafeof the ridesty
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Delivered information and details of interest about facility to visitors.
Shelf Stocker
Mohammadnaser Baniasad
01.2019 - 03.2020
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- maintained a hassle-free and danger-free area in order for everyone to feel safe
Education
Associate of Arts - Psychology
Capilano University
North Vancouver, BCHigh School Diploma -
Carson Graham Secondary
North Vancouver, BC06.2024
Skills
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Customer Assistance
- Multitasking
- Organizational Skills
- Team Collaboration
- Active Listening
- Safety Compliance
- Equipment Operation
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Additional Information
Availability :
weekdays( all day except for Tuesdays and Thursdays afternoons from 1-3 and Wednesdays evenings from 4:30)
weekends
Timeline
Sales Associate
Yashar Concrete Coating
10.2023 - 05.2024
Cashier/Barista Trainee
Viuna Cafe
03.2022 - 02.2023
Amusement Park Employee
Melllat Park Amusement Park
09.2021 - 02.2022
Shelf Stocker
Mohammadnaser Baniasad
01.2019 - 03.2020
Associate of Arts - Psychology
Capilano University
High School Diploma -
Carson Graham Secondary
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