Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Mani Afzali

thornhill,Ontario

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Longo's
Thornhill
04.2024 - Current
  • Assisted customers with locating merchandise within the store.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Complied with all health and safety regulations while performing job duties.
  • Processed credit card transactions accurately and efficiently.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Resolved customer complaints in a professional manner.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Informed customers of in-store promotions or pricing specials.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Customer Service Clerk

Longo's
Thornhill
04.2024 - Current
  • Resolved customer complaints in a timely manner.
  • Stocked cleaning equipment and supplies in designated areas.
  • Used cleaning chemicals following proper guidelines.
  • Followed safety protocols while operating cleaning equipment.
  • Performed regular maintenance and cleaning of production machines.
  • Cleaning stalls and replenishing bedding material.
  • Helped other coworkers with their tasks.

Garden Center Clerk

Longo's
Thornhill
05.2022 - Current
  • helped customers with purchasing products.
  • answering phone calls and providing info.
  • maintaining all of the flowers and herbs.
  • Inspected plants for quality assurance before putting them out for sale.
  • Stocked shelves with merchandise such as fertilizers, potting soils, and gardening tools.
  • helping customers by loading products into their vehicle.

Education

Bachelor of Arts - Psychology

York University
Toronto, ON
06-2026

High School Diploma -

Northview Heights Secondary School
Toronto, ON
06-2022

Skills

  • Great at communicating with others
  • Great at any type of work involving labour
  • Able to clean and tidy workplace
  • Decently handy with tools and computers
  • Decently knowledgeable about outdoors equipment such as knives, bags, boots, etc
  • Can operate well under pressure

Affiliations

  • I play the guitar
  • I like exercising
  • I like going on hikes and walks
  • going camping
  • traveling
  • reading to learn and just reading stories for fun

Languages

English
Native/ Bilingual
Persian
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Customer Service Cashier

Longo's
04.2024 - Current

Customer Service Clerk

Longo's
04.2024 - Current

Garden Center Clerk

Longo's
05.2022 - Current

Bachelor of Arts - Psychology

York University

High School Diploma -

Northview Heights Secondary School

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Mani Afzali