Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manh Tien Hoang

Waterloo,ON

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

8
8
years of professional experience

Work History

English as a Second Language Teacher

Simple English
05.2022 - 12.2023
  • Enhanced students' language proficiency by utilizing diverse teaching methods and materials.
  • Developed and implemented a comprehensive curriculum, resulting in improved student performance.
  • Designed interactive lessons to engage all learning styles and promote active participation.
  • Increased student confidence through regular feedback and personalized instruction.

Sales Engineer

MDI Chemical Co., Ltd
10.2017 - 04.2022
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
  • Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
  • Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
  • Generated new leads through cold calling, social media outreach, and attending industry events.

Hotel Receptionist

Phan Lan Hotel
09.2016 - 09.2017
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
  • Streamlined reservation processes by diligently organizing and updating booking information in the hotel management system.
  • Boosted guest loyalty with attentive assistance, personalized recommendations, and genuine interactions.

Lean Manufacturing Engineer

Vietnam Samho Co., Ltd
09.2015 - 09.2016
  • Improved process efficiency by implementing Lean Manufacturing principles and reducing waste.
  • Increased production capacity with the optimization of equipment layout and workflow design.
  • Reduced production downtime by conducting root cause analysis and implementing corrective actions.
  • Enhanced product quality through continuous improvement initiatives and close monitoring of key performance indicators.

Education

Ho Chi Minh City University of Science

Skills

  • Reliability and Punctuality
  • Multitasking Capabilities
  • Computer Literacy
  • Professionalism and Courtesy
  • Problem Solving Abilities
  • Customer Service Excellence

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

English as a Second Language Teacher

Simple English
05.2022 - 12.2023

Sales Engineer

MDI Chemical Co., Ltd
10.2017 - 04.2022

Hotel Receptionist

Phan Lan Hotel
09.2016 - 09.2017

Lean Manufacturing Engineer

Vietnam Samho Co., Ltd
09.2015 - 09.2016

Ho Chi Minh City University of Science

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Manh Tien Hoang