Summary
Work History
Education
Skills
Languages
Additional Information
Timeline

Mangurjeet Aulakh

Surrey,BC

Summary

At DSV Solutions LLC, Amandeep Kaur spearheaded initiatives that significantly boosted customer satisfaction and streamlined resolution processes, showcasing exceptional multitasking abilities and teamwork. By introducing innovative tools and procedures, she played a pivotal role in enhancing the company's customer-centric reputation, embodying assertiveness and influencing skills.

Work History

DSV Solutions LLC

Amandeep Kaur
01.2024 - 07.2024
  • Enhanced customer satisfaction by efficiently resolving complex issues and implementing appropriate solutions.
  • Implemented new procedures that resulted in improved efficiency and effectiveness of the resolutions process.
  • Contributed significantly towards enhancing the reputation of the company as a customer-centric organization by focusing on prompt and effective resolutions.
  • Introduced new tools that streamlined the workflow for managing resolutions, saving time and resources for the team.
  • Collaborated with cross-functional teams to develop strategies for improving issue identification and resolution.

Education

Associate of Arts - Arts

Coquitlam College, Coquitlam, BC

Skills

  • Coaching and Mentoring
  • Assertiveness
  • Influencing skills
  • Task Delegation
  • Teamwork and Collaboration
  • Multitasking Abilities

Languages

English
Full Professional

Additional Information

Reference

By Parveen Kaur 10649#7 (organiser)

Timeline

DSV Solutions LLC - Amandeep Kaur
01.2024 - 07.2024
Coquitlam College - Associate of Arts, Arts

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