Mangurjeet Aulakh
Surrey,BC
Summary
At DSV Solutions LLC, Amandeep Kaur spearheaded initiatives that significantly boosted customer satisfaction and streamlined resolution processes, showcasing exceptional multitasking abilities and teamwork. By introducing innovative tools and procedures, she played a pivotal role in enhancing the company's customer-centric reputation, embodying assertiveness and influencing skills.
Work History
DSV Solutions LLC
Amandeep Kaur
Surrey, BC
01.2024 - 07.2024
- Enhanced customer satisfaction by efficiently resolving complex issues and implementing appropriate solutions.
- Implemented new procedures that resulted in improved efficiency and effectiveness of the resolutions process.
- Contributed significantly towards enhancing the reputation of the company as a customer-centric organization by focusing on prompt and effective resolutions.
- Introduced new tools that streamlined the workflow for managing resolutions, saving time and resources for the team.
- Collaborated with cross-functional teams to develop strategies for improving issue identification and resolution.
Education
Associate of Arts - Arts
Skills
- Coaching and Mentoring
- Assertiveness
- Influencing skills
- Task Delegation
- Teamwork and Collaboration
- Multitasking Abilities
Languages
English
Full Professional
Additional Information
Reference
By Parveen Kaur 10649#7 (organiser)
Timeline
DSV Solutions LLC - Amandeep Kaur
01.2024 - 07.2024
Coquitlam College - Associate of Arts, Arts