Mangeet Singh
Surrey,Canada
Summary
Personable and reliable individual with knack for building positive customer relationships and ensuring smooth daily operations. Familiar with inventory management and proficient in point-of-sale systems, bolstered by strong problem-solving abilities. Dedicated to enhancing store efficiency and delivering exceptional customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Holder
Otter Co-op
Surrey, BC
11.2025 - Current
- Oversaw cash handling procedures, ensuring accuracy in transactions.
- Implemented visual merchandising strategies to increase product visibility.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
Production Worker
Clearview supermarket
Langley, BC
09.2025 - 10.2025
- Inspected finished goods for quality assurance and compliance with safety standards.
- Monitored inventory levels and reported discrepancies to management for timely restocking.
- Implemented best practices to enhance operational efficiency and minimize waste.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Key Holder
Wesco - Gas Station
70 Miles, BC
04.2025 - 06.2025
- Monitored fuel pump operations to ensure compliance with safety regulations and quality standards.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
Retail Sales Key Holder
Otter Co-op/ Liquor Store
Surrey, BC
05.2024 - 04.2025
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored new staff to enhance customer service skills.
- Executed inventory management processes, maintaining optimal stock levels.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Coordinated inventory management processes to ensure accurate stock levels and timely replenishment.
Barista
Coffee Bike
Vancouver, BC
09.2024 - 11.2024
- Operated espresso machines and brewing equipment to prepare high-quality beverages.
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of workstations and café environment.
Cashier/Sales Associate
Chevron
Surrey, BC
02.2024 - 05.2024
- Assisted customers in product selection, providing knowledgeable recommendations.
- Handled cash, credit, and debit transactions with precision and attention to detail.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Cashier/Sales Associate
CO-OP CRS
Surrey, BC
06.2023 - 09.2023
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Chevron
Burnaby, BC
03.2022 - 12.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, maintaining accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, restocking shelves, and ensuring product availability.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Operations Management
British Columbia Institute of Technology
Burnaby08-2027
College diploma - Office Administration
Heritage Community College
10-2024
Skills
- Warehouse organization
- Office administration
- Discrepancy investigations
- Inventory monitoring
- Safety enforcement
- Team member development
- Resource management
- Time management
Languages
English
Full Professional
Certification
- Serve it Right
- Intermediate First Aid Attendant
Timeline
Key Holder
Otter Co-op
11.2025 - Current
Production Worker
Clearview supermarket
09.2025 - 10.2025
Key Holder
Wesco - Gas Station
04.2025 - 06.2025
Barista
Coffee Bike
09.2024 - 11.2024
Retail Sales Key Holder
Otter Co-op/ Liquor Store
05.2024 - 04.2025
Cashier/Sales Associate
Chevron
02.2024 - 05.2024
Cashier/Sales Associate
CO-OP CRS
06.2023 - 09.2023
Cashier
Chevron
03.2022 - 12.2022
Operations Management
British Columbia Institute of Technology
College diploma - Office Administration
Heritage Community College