MANGALA RACHEL NINAN
Medical Professional
Middle Sackville,Nova Scotia
Summary
Capable Medical Secretary adept at handling all medical administrative needs for busy Medical practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Well versed in current Electronic Medical Record (EMR). Liaisons with specialty departments at Hospitals and private medical practice .
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Statistical Survey Interviewer
Statistics Canada
Halifax, Nova Scotia
01.2020 - Current
- Handled 80 calls per day to address client survey queries and clarifications
- Developed and maintained courteous and effective working relationships.
- Analyzed data to identify opportunities for improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Medical office Secretary
KGN Medical Centre
Markham
08.2018 - 01.2020
- Handled the complete operation of the office on the front and back end including; billing, filing, scheduling, assisted with patients concerns, writing letters, gaining authorizations for specialty medications, diagnostic testing and office visits, utilizes coding (ICD 9 & ICD 10 codes)
- Proficient in EMR (OSCAR) on Mac/ Windows OS, medical terminology, billing and OHIP
- Expedient in processing patient check-in/check-out, verifying insurance and collecting third-party claims
- Patient triage, history and chart well-reasoned decisions clearly and briefly.
Intern
Toronto Public Health
Markham
07.2017 - 09.2017
- Lead role in preparing nurses training manual for post-partum adjustment program
- Counsellor for post-partum adjustment disorders (immigrant population)
- Formulate treatment plan for group sessions and telephonic review (post-partum depression and anxiety)
- Significant knowledge of physical and mental impairments and impact on activities of daily living
Clinical Examiner
Pharmacy Students
Toronto
03.2016 - 09.2016
- Examiner for clinical and practical examinations for pharmacy students who were training for licensing exams
- Solely handled the development and implementation of strategies aimed at increasing patient randomization in clinical trials
- Coached class (20-25 students) in physiology of lifestyle diseases requiring multi drug therapy (e.g
- Diabetes, Hypertension, Coronary Artery Disease)
Physician’s Assistant
Fenton medical Centre
Markham
07.2015 - 10.2015
- Counseled patients regarding alcohol and substance abuse, in particular teenagers and young adult
- Counseled patients regarding procedures, medication use and post –operative care to minority communities with language barrier
- Ensured proper medication use to geriatric patients with dementia and related ailments
Physician’s Assistant
GFMC medical Centre
Markham
03.2015 - 06.2015
- Closely examined patients, history and physical exam, verified procedures and tests
- Reviewed treatment plan and referral to concerned department
- Counseled new-parents regarding immunization
- Counseled patients on travel vaccines and current communicable illness in developing countries.
Education
Bachelor of Medicine Bachelor of Surgery (M.B.B.S) -
International University of Health Sciences
09.2004 - 11.2009
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Clerkship Bombay Hospital & Medical Research Center
06.2007 - 07.2009
Courses in systematic literature review, SPSS, Revman, basic biostatistics and - undefined
Clerkship St.Louis Hospital
04.2010 - 06.2010
ITMD - undefined
Ryerson University
03.2017 - 06.2017
Phlebotomy certification - undefined
CJ college
Skills
Dynamic and extroverted individual with over 5 years hands-on experience in liaising with health care professionalsundefined
Timeline
Statistical Survey Interviewer
Statistics Canada
01.2020 - Current
Medical office Secretary
KGN Medical Centre
08.2018 - 01.2020
Intern
Toronto Public Health
07.2017 - 09.2017
ITMD - undefined
Ryerson University
03.2017 - 06.2017
Clinical Examiner
Pharmacy Students
03.2016 - 09.2016
Physician’s Assistant
Fenton medical Centre
07.2015 - 10.2015
Physician’s Assistant
GFMC medical Centre
03.2015 - 06.2015
Courses in systematic literature review, SPSS, Revman, basic biostatistics and - undefined
Clerkship St.Louis Hospital
04.2010 - 06.2010
undefined
Clerkship Bombay Hospital & Medical Research Center
06.2007 - 07.2009
Bachelor of Medicine Bachelor of Surgery (M.B.B.S) -
International University of Health Sciences
09.2004 - 11.2009
Phlebotomy certification - undefined
CJ college
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