Mangal Dass
Edmonton
Summary
To work in a challenging position for an esteemed organization that provides the best opportunities to utilize my talent and skills for professional and personal development. A motivated achiever recognized for combining program, excellence, integrity, and innovation with best practices and disciplined attention to achieving immediate and long-term goals and objectives.
Overview
29
29
years of professional experience
Work History
Warehouse Associate
Fort Garry Industries Ltd
04.2025 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Parts Technician
Truck Point Inc.
09.2024 - Current
- Identified and implemented cost-effective alternative solutions for parts procurement, including sourcing from alternate vendors.
- Reviewed and ensured the accuracy of order documentation, verified quantities, and conducted quality checks before signing off on packing slips.
- Managed inventory levels by performing bin adjustments and cycle counts and resolving discrepancies to maintain stock accuracy.
- Collected and verified information to place special orders, ensuring timely and accurate delivery of parts to meet specific requirements.
- Processed returns and exchanges efficiently, including defective part replacements, maintaining positive vendor and customer relations.
- Effectively utilized company software systems to manage inventory, process orders, and fulfill parts-related duties accurately and efficiently.
- Delivered exceptional service by creating positive customer experiences in person and via phone, addressing inquiries, and resolving concerns promptly.
SALE RETAIL SUPERVISOR
Rose Building Maintenance Pvt.
02.2020 - 08.2024
- Worked closely with vendors to negotiate pricing contracts that provided the best value for the company.
- Supervised, successful, well-supplied, and highly organized establishment, thanks to consistent oversight and regular cleanliness inspections.
- Assisted in planning, tracking expenses, and finding cost-effective solutions to maximize resources while meeting company objectives.
- Maintained accurate records of activities and performance evaluations and prepared reports for management review.
- Helped staff team, providing guidance, training, and feedback to ensure high work standards and efficiency.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Sr. Manager Parts & Accessories
Cargo Motors Punjab Pvt. Ltd.
10.2003 - 11.2019
- Led and managed a sales team by setting sales targets, providing guidance and mentorship, and conducting performance evaluations to meet organizational goals.
- Developed and implemented strategic sales plans to achieve company objectives and drive revenue growth in the motor parts industry.
- Maintained strong relationships with key clients by understanding their needs and providing tailored solutions to enhance customer satisfaction and loyalty.
- Conducted market research and analysis to identify emerging trends, opportunities, and potential threats, using insights to develop effective sales strategies.
- Analyzed sales data, tracked performance metrics, and prepared regular reports and presentations for senior management to evaluate sales performance and identify areas for improvement.
- Identified opportunities for process improvement, implemented best practices, and fostered a culture of continuous learning and development within the sales team.
Parts Executive
Cargo Motors Pvt. Ltd.
03.1999 - 10.2003
- Demonstrated in-depth knowledge of motor parts and accessories to advise customers on product selection, compatibility, and usage.
- Monitored stock levels, conduct regular audits, and coordinate with suppliers to ensure the availability of products to meet customer demand.
- Maintained accurate records of sales activities, customer interactions, and market feedback, and generated reports to track performance and inform decision-making.
- Conducted market research to identify trends, competitive offerings, and opportunities for product expansion or improvement.
- Managed the order process from inquiry to delivery, ensuring accuracy, timeliness, and customer satisfaction throughout the sales cycle.
Sales Officer
Sirocco Spring Pvt. Ltd
06.1996 - 02.1999
- Conducted sales presentations and product demonstrations to potential clients, highlighting the value proposition and addressing customer needs.
- Conducted market research and analysis to identify trends, customer preferences, and competitive offerings, providing insights to inform sales strategies and decision-making.
- Generated regular sales reports and forecasts to track performance against targets, identify areas for improvement, and communicate progress to sales management.
- Provided exceptional customer service before, during, and after the sales process, addressing client inquiries, concerns, and issues promptly and professionally.
- Negotiated terms and pricing with clients to secure sales contracts and agreements, utilizing effective persuasion and negotiation techniques.
- Collaborated with sales managers to develop effective sales strategies and plans to achieve revenue targets and increase market share.
Education
Certificate - Computer Skills
NIIT
High School Diploma -
Kendriya Vidyalya
Matric Board certificate -
Kendriya Vidyalya
Skills
- Parts identification
- Stock control
- Shipping and Receiving
- Product knowledge
- Automotive parts familiarity
- Sales support
- Returns processing
- Bilingual
Accomplishments
- Best performance in practical ( HSMI parts manager contest 2005-2006)
- North zone topper (HSMI parts manager contest 2006-2007)
- All India Winner (HSMI parts manager contest 2007-2008)
- North zone topper (HSMI parts manager contest 2008-2009)
- All India 1st Runner up (HSMI parts manager contest 2010-2011)
- North zone topper (HSMI parts manager contest 2014-2015)
References
References available upon request.
Timeline
Warehouse Associate
Fort Garry Industries Ltd
04.2025 - Current
Parts Technician
Truck Point Inc.
09.2024 - Current
SALE RETAIL SUPERVISOR
Rose Building Maintenance Pvt.
02.2020 - 08.2024
Sr. Manager Parts & Accessories
Cargo Motors Punjab Pvt. Ltd.
10.2003 - 11.2019
Parts Executive
Cargo Motors Pvt. Ltd.
03.1999 - 10.2003
Sales Officer
Sirocco Spring Pvt. Ltd
06.1996 - 02.1999
High School Diploma -
Kendriya Vidyalya
Matric Board certificate -
Kendriya Vidyalya
Certificate - Computer Skills
NIIT
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