Manga Rai
Vancouver
Summary
Dedicated Security officer/Field Supervisor and Transit Operator with 5+ years of experience in providing exceptional security monitoring, surveillance protocols, and detainee transport services. Focused and detail-oriented, with a proven history of ensuring the security and integrity of the people, assets and data. Committed to upholding the highest standards of professionalism and integrity in all aspects of security and transit operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Reserve Vehicle Technician
Canada Armed Forces
02.2025 - Current
- .Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Conducted thorough risk assessments to minimize potential hazards during military exercises and deployments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Reinforced armored vehicles and repaired damage armor, enhancing safety of occupants.
Security Guard (Part Time)
Commissionaires
09.2023 - Current
- Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
- Access Control, Operating the gate, Verifying and signing in of all visitors and contractors.
- Administered first aid and artificial respiration to injured persons.
- Responded to alarms and disturbances to maintain safety.
- Assessed scene upon arrival for possible hazards or dangerous situations.
BC Immigration Holding Center (Transport Guard)
Garda World Security Services BC
06.2023 - Current
- Maintaining security and order within a detention center.
- Monitor inmates and visitors, conduct security checks, and respond to emergencies.
- Searches of inmates and visitors.
- Maintain meticulous records of all detainee activities, ensuring accuracy and compliance.
- Transport inmates to and from court appearances and medical appointments.
OFA-1&2 Security Officer
West guard Security Inc
09.2022 - 05.2023
- Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
- Access control, Operating the gate, Verifying and signing in of all visitors and contractors.
- Administered first aid and artificial respiration to injured persons.
- Responded to alarms and disturbances to maintain safety.
- Assessed scene upon arrival for possible hazards or dangerous situations.
Field Supervisor
Blackbird Security Inc
11.2021 - 03.2023
- Managed team of loss prevention officers, overseeing hiring, training, and professional growth of employees.
- Resolved problems, improved operations, and tracked company equipment, tools and technology to manage inventory.
- Reported repeated issues to managers and other departments, collaborating to identify issue roots.
- Supervised grounds, employee entrances, exists, and security officers on duty.
- Supervised, coordinated, or scheduled activities of field team workers.
Amazon Delivery Driver
Apex Global Solutions Inc
04.2022 - 10.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Training Supervisor
Blackbird Security Inc
04.2021 - 10.2021
- Assessed new employee skills and strengths to provide customized training.
- Updated employees with the latest policies, procedures, and customized training.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assign work areas for guards to patrol.
- Provide assistance in the delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
Customer Service & Loss Prevention Officer
Blackbird Security Inc
03.2018 - 04.2021
- Greeted incoming guests, residents, and visitors with a kind and helpful attitude.
- Protected building occupants and guests by controlling access points and preventing unauthorized individuals.
- Responded promptly to various medical and security emergencies, securing scenes, and detaining individuals.
- Informed any violators of policies and procedures also denied access to unauthorized visitors to ensure the safety of residents.
- Observed activities via surveillance cameras and called for backup if necessary and informed inhouse security about any kind of suspicious activity.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Ensure the protection of people, property and premises.
- Follow and confront a potential person of interest who is suspected of shoplifting.
- Document theft and other violations of security, and what they observed on duty.
- Work with law enforcement to detain suspects of shoplifting or dishonest employees.
- Able to patrol and stand for entire shift.
- Able to interact with vulnerable population.
- Reporting suspicious activity.
Concierge/Security Guard
Reliance Security & Locksmith
10.2017 - 01.2018
- Monitor CCTV Surveillance cameras.
- Patrolled the apartment and parking areas.
- Documented daily activities and notable incidents with detailed reports.
- Secured building against unauthorized access through continuous monitoring.
Education
Associate Degree of Arts -
Skills
- Computer Proficiency
- Customer Service
- Technical Support
- Organizational Skills
- Microsoft Office
- Supervising Experience
Languages
English
Full Professional
Certification
- Driving License, Class-2 with Air brake endorsement
- First Aid Certification, OFA-2
- CCNA Routing & Switching
- Advance Security License
- MTSC Port-Pass
- RAIC AIRPORT CLEARANCE
- PAL(Firearm) LICENSE
Timeline
Reserve Vehicle Technician
Canada Armed Forces
02.2025 - Current
Security Guard (Part Time)
Commissionaires
09.2023 - Current
BC Immigration Holding Center (Transport Guard)
Garda World Security Services BC
06.2023 - Current
OFA-1&2 Security Officer
West guard Security Inc
09.2022 - 05.2023
Amazon Delivery Driver
Apex Global Solutions Inc
04.2022 - 10.2022
Field Supervisor
Blackbird Security Inc
11.2021 - 03.2023
Training Supervisor
Blackbird Security Inc
04.2021 - 10.2021
Customer Service & Loss Prevention Officer
Blackbird Security Inc
03.2018 - 04.2021
Concierge/Security Guard
Reliance Security & Locksmith
10.2017 - 01.2018
Associate Degree of Arts -
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