Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Manettia Mandy Moraes

Multi-media Journalist
Nanaimo

Summary

Experienced with multimedia storytelling, video editing, and journalistic research. Utilizes research skills to create engaging content across platforms. Knowledge of effective communication techniques to captivate and inform audiences.

Overview

14
14
years of professional experience
1
1
Language

Work History

Multimedia Journalist, Arts Editor

Nanaimo News Bulletin
04.2022 - Current
  • Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
  • Covered breaking news events quickly and accurately while adhering to tight deadlines.
  • Expanded readership by consistently producing timely, accurate, and engaging news stories for a diverse audience.
  • Participated in editorial meetings to discuss story ideas and content.
  • Ensured adherence to journalistic ethics throughout editorial processes while maintaining a commitment to unbiased reporting.
  • Oversaw layout design process in collaboration with other editors, ensuring visually appealing presentation of written content.
  • Proofread, edited and reviewed final copy to verify content aligned with guidelines.
  • Created multimedia packages, including written articles, photographs, and videos, offering comprehensive coverage of important events.

Multimedia Journalist

Parksville Qualicum Beach News
09.2020 - 04.2022
  • Pitched stories to editorial staff in content areas of news and entertainment
  • Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
  • Confirmed veracity of 10 articles weekly, communicated with journalists and interviewed subjects to gather details.
  • Wrote, edited and produced stories for Internet and digital channels.
  • Wrote news stories, developed leads and constructed headlines.
  • Completed assigned pieces and developed independent stories.

Technical Support and Customer Service Specialist

Novus Entertainment Inc.
06.2018 - 01.2020
  • Provided thorough support and problem resolution for customers.
  • Maintained composure in face of difficult customer situations to find a solution.
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Troubleshot with customers having service connectivity issues

Style & Care Team Lead

ShoeMe Technologies LTD.
12.2015 - 01.2017
  • Wrote department-wide communications regarding company procedure and policy changes.
  • Wrote department-wide newsletters.
  • Supported a team of agents by call monitoring, goal setting, and assisting in escalated customer care scenarios.

Customer Service Representative, Weekend Team Lead

Stericycle Communications
06.2011 - 11.2015
  • Monitored services for independent and government work-safe programs.
  • Emergency dispatching for various medical clinics

Education

Journalism Diploma -

Langara College
01.2020

Bachelor of Arts - Creative Writing

Vancouver Island University
05.2001 -

Skills

  • Detail oriented
  • Adaptive learner
  • Multitasking capabilities
  • SEO familiarity
  • Keyboarding speed of 75 wpm
  • Photo editing
  • Strong writing skills
  • Deadline management
  • Social Media posting
  • Ethics and legalities awareness
  • Researching

Accomplishments

  • Canadian Community Newspaper Award 2021, Third Place, Best Feature Story
  • Jack Webster Foundation Scholarship for Indigenous Journalism Students, Recipient of 2019
  • Read-Mercer Fellowship for Journalism Students, Recipient of 2019

Timeline

Multimedia Journalist, Arts Editor

Nanaimo News Bulletin
04.2022 - Current

Multimedia Journalist

Parksville Qualicum Beach News
09.2020 - 04.2022

Technical Support and Customer Service Specialist

Novus Entertainment Inc.
06.2018 - 01.2020

Style & Care Team Lead

ShoeMe Technologies LTD.
12.2015 - 01.2017

Customer Service Representative, Weekend Team Lead

Stericycle Communications
06.2011 - 11.2015

Bachelor of Arts - Creative Writing

Vancouver Island University
05.2001 -

Journalism Diploma -

Langara College

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Manettia Mandy MoraesMulti-media Journalist