Manel Hamlat
Béjaïa,Bejaia
Summary
Event management professional prepared for this role with strong focus on team collaboration and achieving results. Proven track record in planning, executing, and overseeing high-impact events. Skilled in resource allocation, vendor coordination, and budget management. Adaptable and reliable, trusted to handle changing needs and ensure successful outcomes.
Creative event organizer with success in planning and executing small to large weddings from start to finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to mutually build businesses.
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
3
3
years of professional experience
Work History
Event Project Manager
Techno Poly Event
08.2024 - Current
- Increased client retention rate through effective relationship building strategies and exceptional service delivery during each project phase.
- Reduced overall event costs with careful budget management, vendor negotiation, and resource allocation strategies.
- Oversaw the successful execution of various events, from conception to completion, while ensuring all client objectives were met or exceeded.
- Enhanced client satisfaction by ensuring timely completion of assigned tasks and maintaining clear communication throughout the project lifecycle.
- Led volunteer recruitment efforts for large-scale community events successfully managing teams of 50+ individuals.
- Streamlined event planning processes by implementing efficient project management tools and techniques.
Head Waiter
Atlantis
10.2023 - 07.2024
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Stock Manager
Flamingo Cosmetic
03.2022 - 09.2023
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Set up displays of merchandise to market new products to customers.
- Identified slow-moving items and devised promotional strategies, resulting in increased sales and reduced overstock issues.
- Collaborated with marketing department to align stock levels with promotional activities.
Education
Licence - Hospitality And Cattering
Higher School of Hospitality And Catering of Alger
AlgiersLicence 1 - Training in Finance And Accounting
University Abderrahmane Mira
Bejaia07.2024
Bachelor - Management
Mouhali Amar
Seddouk07.2023
Skills
- Ticketing management
- Guest management
- Event marketing
- Social media promotion
- Logistics management
- Menu planning
- Vendor negotiation
- Guest relations
Languages
French
Professional Working
English
Full Professional
Arabic
Native or Bilingual
Tamazight
Native or Bilingual
Timeline
Event Project Manager
Techno Poly Event
08.2024 - Current
Head Waiter
Atlantis
10.2023 - 07.2024
Stock Manager
Flamingo Cosmetic
03.2022 - 09.2023
Licence - Hospitality And Cattering
Higher School of Hospitality And Catering of Alger
Licence 1 - Training in Finance And Accounting
University Abderrahmane Mira
Bachelor - Management
Mouhali Amar