Manel Dhouib
Toronto,ON
Summary
A highly accomplished and results-oriented Risk Management Director with over 12 years of extensive international experience in the global banking, fintech and financial services sector. Has proven expertise in designing and implementing comprehensive risk strategies and frameworks, ensuring resilience, regulatory compliance and international best practices. Experienced in overseeing the full spectrum of risk management activities, including defining risk appetite and tolerance levels, developing robust control mechanisms, and conducting detailed risk assessments on fintech products and digital solutions. Adept at utilizing data analytics and technology to strengthen risk monitoring and reporting, delivering actionable insights that support executive decisionmaking. Known for creating a strong culture of compliance, risk and operational excellence, while ensuring risk mitigation strategies are embedded into day-to-day operations. Fluent in English, Arabic & French.
Overview
13
13
years of professional experience
Work History
Risk Director
Exchange Bank of Canada
09.2024 - Current
- Company Overview: CXI Group, Canada
- Part of the management team, providing expertise on organization-wide risk strategies, frameworks, policies, and procedures
- Active member of the Risk Advisory Committee
- Partnering with the VP, senior leadership, regulatory bodies, and internal teams to ensure continuous compliance with all risk, compliance, and regulatory requirements
- Developing and implementing a comprehensive risk management framework tailored to complex regulatory and operational landscapes
- Establishing risk appetite and tolerance levels in collaboration with stakeholders to ensure alignment with corporate objectives and strategic goals
- Designing policies, procedures, and risk control mechanisms for effective identification and mitigation of regulatory, operational, financial, and reputational risks
- Developing and maintaining compliance programs that meet Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Know Your Customer (KYC) standards
- Leading the implementation and ongoing management of ICAAP and VaR frameworks, ensuring robust capital adequacy assessments and accurate risk quantification across market, credit, product, and operational risks
- Spearheading Crisis Management and Business Continuity frameworks that ensure operational resilience, minimize downtime, and enhance organizational readiness through and risk assessments, simulations
- Providing expert guidance on fintech risk management, advising cross-functional teams on regulatory compliance, cybersecurity, and operational risks
- Holds full department P&L accountability and manages a high-performing team of 5 risk professionals
- CXI Group, Canada
Senior Risk Manager & Credit Adjudication Manager
Exchange Bank of Canada
12.2021 - 09.2024
- Company Overview: CXI Group, Canada
- Was part of the management team and responsible for risk management frameworks, programs, and policies
- Advised the organization on risk management, best practices, and governance, and collaborated with commercial teams to develop sales and credit policies
- Implemented internal control systems and performed risk assessments that identified vulnerabilities and developed mitigation strategies
- Monitored risk indicators and ensured the effectiveness of control measures that protected against operational failures and fraud
- Established a comprehensive third-party risk management (TPRM) framework that systematically assessed, monitored, and mitigated risks associated with external vendors and partners
- Developed custom tools and assessment methodologies, enabling streamlined due diligence, real-time risk monitoring, and efficient issue resolution
- Spearheaded fraud prevention and detection strategies by identifying potential fraud risks within currency exchange and remittance activities
- Created training sessions that promoted compliance and a risk mitigation culture
- Developed and implemented risk scorecards that assessed and quantified risk exposures, leveraging data analytics to identify high-risk areas and track performance
- Conducted comprehensive risk assessments of new fintech products, evaluating factors such as regulatory compliance, data security, operational resilience, and market risk
- Created a new scoring model and streamlined credit assessments, utilizing financial analysis, credit scoring, and risk assessment tools to determine applicant eligibility
- Developed and streamlined credit adjudication processes to enhance efficiency and ensure compliance
- CXI Group, Canada
Senior Credit Analyst
Western Union Business Solutions
01.2019 - 11.2021
- Company Overview: Canada
- Conducted in-depth credit risk analysis on high-value clients, leveraged financial data, credit scoring, and market trends to evaluate creditworthiness and managed risk
- Developed and implemented risk assessment frameworks in line with regulatory standards, which reduced loan application processing time
- Collaborated with cross-functional teams (risk, compliance, and finance) to optimize credit adjudication processes
- Monitored and reported on credit portfolio performance, identified emerging risk patterns, and potential losses
- Canada
Mortgage Renewal Analysts
Equitable Bank
06.2018 - 06.2019
- Company Overview: Canada
- Evaluated mortgage renewal applications by analyzing borrowers' financial profiles, payment history, and market conditions to determine renewal terms
- Collaborated with underwriting and risk teams to assess and mitigate risk in mortgage renewals, ensuring compliance with regulatory standards and internal policies
- Canada
Credit Analyst & Lead Adjudicator
PetroCanada & Suncor Energy Partnership
11.2015 - 06.2018
- Company Overview: Canada
- Canada
Merchant Specialist
Chase Payment
02.2015 - 10.2015
- Company Overview: Canada
- Canada
Junior Financial Analyst
Tunis, Banqu National Agricole & Banque Tuniso-Knoweitienne
09.2011 - 08.2013
- Company Overview: Tunisia
- Tunisia
Education
Master of Financial Engineering -
International University
TunisBachelor of Financial & Economic Engineering -
Institute Supérieur de Gestion
TunisSkills
- Counterparty risk
- Derivatives valuation
- Cross-functional collaboration
- Liquidity risk management
- Risk appetite definition
- Operational risk & Third-party management
- Strategic planning
- Basel regulations
- Portfolio management
- Risk mitigation
- Market risk analysis
- Stress testing
- Risk mitigation strategies
- Trend analysis
- Model validation
- Deficiency documentation
- Key risk indicators
- Emerging risks identification
- Governance, risk, and compliance software
- Business continuity planning
- Risk modeling
- Value-at-risk modeling
- Credit risk assessment
- Risk analysis training
- Strategic communication management professional
Additional Qualifications
- Financial Risk Management, Current, Canada
- Fintech Certificate, Harvard/Cambridge
- Finance Certificate, York University, Canada
- Effective Communication & Human Relations, Dale Carnegie
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Native or Bilingual
Accomplishments
Exchange Bank of Canada | CXI Group, Canada | Dec 2021 - Sep 2024
• Developed and implemented an advanced credit scoring model that improved approval rates while maintaining risk integrity.
• Optimized the credit adjudication process, reducing manual underwriting efforts and improving efficiency.
Timeline
Risk Director
Exchange Bank of Canada
09.2024 - Current
Senior Risk Manager & Credit Adjudication Manager
Exchange Bank of Canada
12.2021 - 09.2024
Senior Credit Analyst
Western Union Business Solutions
01.2019 - 11.2021
Mortgage Renewal Analysts
Equitable Bank
06.2018 - 06.2019
Credit Analyst & Lead Adjudicator
PetroCanada & Suncor Energy Partnership
11.2015 - 06.2018
Merchant Specialist
Chase Payment
02.2015 - 10.2015
Junior Financial Analyst
Tunis, Banqu National Agricole & Banque Tuniso-Knoweitienne
09.2011 - 08.2013
Master of Financial Engineering -
International University
Bachelor of Financial & Economic Engineering -
Institute Supérieur de Gestion