MANEETA JOHN
North York,Ontario
Summary
Organized office professional with top-notch administrative skills and solid background in Hospitality industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Junior Travel Consultant
AIDER TOURS&TRAVELS PRIVATE LIMITED
INDIA
01.2023 - 12.2023
- Resolved customer issues promptly, resulting in increased customer satisfaction ratings.
- Generated travel-related reports for clients to facilitate decision-making.
- Increased client satisfaction by providing personalized travel recommendations and itineraries.
- Conducted market research to investigate potential new travel destinations.
Assistant Front Office Manager
CHERRY CASTLE HOMESTAY
INDIA
04.2022 - 12.2022
- Streamlined check-in and check-out processes for a smoother guest experience.
- Balanced daily cash transactions, accurately maintaining financial records for the front office department.
- Managed room inventory to optimize revenue opportunities during high-demand periods.
Education
Master of Arts - Hospitality And Tourism Operations Management
Fanshawe College ,Toronto
04.2025
Bachelor of Arts - Travel And Tourism Management
Calicut University
India04.2022
Skills
- Customer service focus
- Microsoft Office
- Teamwork and Collaboration
- Critical Thinking
- Data Entry
- Digital Marketing
Certification
Certified Guest Service Professional
Smart Serve
Food Handlers
Additional Information
AVAILABILITY
Monday-Opening to 12pm
Tuesday-1pm to Closing
Wednesday-Opening to 11.30am
Thursday-4.30pm-Closing
Friday-Full time
Saturday-Full time
Sunday-Full time
Timeline
Junior Travel Consultant
AIDER TOURS&TRAVELS PRIVATE LIMITED
01.2023 - 12.2023
Assistant Front Office Manager
CHERRY CASTLE HOMESTAY
04.2022 - 12.2022
Master of Arts - Hospitality And Tourism Operations Management
Fanshawe College ,Toronto
Bachelor of Arts - Travel And Tourism Management
Calicut University