MANEET SINGH
Delta,Canada
Summary
Results-driven professional experienced in customer service, operations, and scheduling within the automotive, retail, and hospitality sectors. Skilled in high-volume appointment coordination, streamlining delivery processes, and supporting cross-functional teams to boost satisfaction and efficiency. Adept at administrative tasks and record management, with a commitment to operational excellence and continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Appointment Coordinator - Service Department
O'Regan Motors Limited
Halifax, Canada
04.2025 - 05.2025
- Managed incoming and outgoing calls to schedule service appointments, ensuring optimal utilization of service bays.
- Responded to email inquiries, and coordinated with service advisors to confirm bookings and address customer concerns.
- Demonstrated proficiency in handling high-volume scheduling while maintaining exceptional customer service standards.
Lot Associate
OpenRoad Audi
Vancouver, Canada
01.2025 - 03.2025
- Delivered vehicles to facilities for maintenance tasks.
- Performed initial assessments on fresh vehicle deliveries to ensure compliance with standards.
- Coordinated documentation, such as contracts and financial records.
- Executed comprehensive pre-delivery vehicle assessments.
Sales Associate
No frills
Vancouver, Canada
08.2022 - 01.2025
- Collaborated with advertising and sales teams to select featured merchandise.
- Verified inventory computations against physical stock counts for accuracy.
- Executed strategies to minimize shrinkage, enhancing overall profitability.
Front Crew Member
McDonald's
Richmond, Canada
03.2022 - 07.2022
- Establish standards for personnel performance and customer service.
- Resolved personnel problems to maintain operational efficiency.
- Mentored and trained team members to enhance job performance.
- Assigned tasks to associates to fit skill levels, and maximize team performance.
Delivery Specialist
Tata Motors
Chandigarh, India
01.2021 - 02.2022
- Coordinated end-to-end vehicle delivery process, ensuring timely and accurate handovers to customers.
- Conducted detailed walkthroughs of vehicle features, technology, and maintenance guidelines to enhance customer satisfaction.
- Managed delivery schedule and executed detailed cleanliness and quality inspections of vehicles before handover.
Education
Bachelor of Science - Computer and Information Systems
British Columbia Institute of Technology
Burnaby, BCSkills
- Client support
- Verbal and written communication
- Task prioritization and workflow management
- Adaptability in fast-paced environments
- Persuasive sales techniques
- Teamwork and collaboration
- Customer relationship management (CRM)
- Dependable and time-oriented professional
Certification
- Serving It Right
- Powerjack License
Timeline
Appointment Coordinator - Service Department
O'Regan Motors Limited
04.2025 - 05.2025
Lot Associate
OpenRoad Audi
01.2025 - 03.2025
Sales Associate
No frills
08.2022 - 01.2025
Front Crew Member
McDonald's
03.2022 - 07.2022
Delivery Specialist
Tata Motors
01.2021 - 02.2022
Bachelor of Science - Computer and Information Systems
British Columbia Institute of Technology
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