Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maneet Sahota

Fresno

Summary

Service-focused Transportation Manager with 20 plus years of experience in transpiration , superb background in logistics management. Highly skilled at efficiency management, cost reduction and performance maximization. Dedicated to continuous productivity improvements through training as well as timely and efficient transportation operations. Stellar problem-solving and critical thinking skills.

Overview

18
18
years of professional experience

Work History

Dispatcher

Gill Transport
01.2006 - 06.2011
  • Directed dispatching, routing and tracking of 50 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over 100 daily calls.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Increased area coverage through effective scheduling and detailed location monitoring.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Received new orders, prepared documentation and assigned personnel.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Coordinated repairs to vehicles to maintain fleet operations.

Dispatcher, Office Manager

Royal Brothers Inc
06.2011 - 10.2017
  • Directed dispatching, routing and tracking of 35 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over 75 daily calls.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
  • Evaluated and adjusted routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
  • Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
  • made sales calls and setup meeting to gain more freight

TRANSPORTATION , SELF EMPLOYED

Srs Logistics Inc
10.2017 - Current
  • Served customers and followed outlined steps of service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and equipment upgrades.
  • Prepared and recommended long-range plans for development of department personnel.
  • Updated vehicle logs, cargo records and billing statements with accuracy and efficiency.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
  • Oversaw loading and unloading of company vehicles.
  • Provided safety training and development services for new and existing drivers.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing and tracking of 25 fleet vehicles.

Education

High School Diploma -

Central High School East Campus
Fresno, CA
05.2004

Associates - Computer Tech

Heald College
Fresno, CA
08.2011

Skills

  • Shipment Coordination
  • Safety Management
  • Office Operations
  • Schedule Control
  • Electronic Filing System
  • Fleet Dispatching
  • Daily Operations Management
  • Logistics Processes Planning
  • Freight Handling
  • Profit and Loss Management
  • Transport Scheduling
  • Supply Chain Improvement
  • Part Repairs and Replacement
  • Transportation Activity Management
  • Weight Limits
  • Customer Relationships
  • Sales Management
  • Financial Management
  • Microsoft Office
  • PC Miler
  • Dispatch TMS
  • Quick Books
  • Typing 80 WPM

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

TRANSPORTATION , SELF EMPLOYED

Srs Logistics Inc
10.2017 - Current

Dispatcher, Office Manager

Royal Brothers Inc
06.2011 - 10.2017

Dispatcher

Gill Transport
01.2006 - 06.2011

High School Diploma -

Central High School East Campus

Associates - Computer Tech

Heald College
Maneet Sahota