Mandy Traas
Penticton,BC
Summary
Hardworking and passionate job seeker with strong customer service skills eager to secure an entry-level Medical Laboratory Assistant position. Recent graduate with foundational knowledge and hands-on experience gained through schooling, and practicum work at Penticton Regional Hospital. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive. Ability to adapt to change and maintain high standards of patient confidentiality, care, and safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
House Cleaner
Self Employed
07.2018 - Current
- Disinfected Kitchens and Bathrooms.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Animal Care Attendant
BCSPCA
02.2008 - 07.2017
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Contributed to positive public relations efforts by answering inquiries about available animals and providing excellent customer service during visits to the facility.
- Assisted with successful adoption events, matching animals with suitable forever homes.
- Educated potential adopters on proper pet care and requirements, promoting responsible pet ownership.
- Successfully trained new volunteers on standard operating procedures, contributing positively towards efficient and consistent animal care.
- Developed strong relationships with local veterinary clinics to ensure prompt attention to any medical concerns that arose among resident animals.
Education
Medical Laboratory Science
Thompson Rivers University
Kamloops, BC10-2024
High School Diploma -
Connect ED
Penticton, BC06-2019
Skills
- Laboratory safety protocols
- Medical terminology proficiency
- HIPAA compliance
- Phlebotomy
- Biohazard disposal
- Certified medical laboratory assistant
- Patient records documentation
- Patient confidentiality
- Adaptable to change
- Excellent customer service/patient care
- Kind and thoughtful
Languages
English
Full Professional
Certification
Medical Laboratory Assistant
Timeline
House Cleaner
Self Employed
07.2018 - Current
Animal Care Attendant
BCSPCA
02.2008 - 07.2017
Medical Laboratory Science
Thompson Rivers University
High School Diploma -
Connect ED
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