Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mandy Tarala

Martensville,Saskatchewan

Summary

Dynamic Multi-Store Operations Lead at Tack'd Cannabis with a proven track record in policy development and inventory management. Adept at enhancing operational compliance and driving sales growth through effective team leadership and analytical thinking. Recognized for meticulous financial reconciliation and fostering strong customer relationships.

Overview

13
13
years of professional experience

Work History

Multi-Store Operations Lead

Tack'd Cannabis
Martensville, SK
10.2022 - Current
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Developed and implemented company policies and procedures.
  • Created inventory organization and tracking guidelines, and processes.
  • Maintained records related to sales for store management.
  • Create website promotions.
  • Investigated discrepancies in financial reports by conducting audits and reconciling accounts receivable and payable data.
  • Ensured compliance with security protocols and regulations.
  • Ensured compliance with departmental policies and procedures.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Developed and implemented policies, procedures, and programs to carry out educational standards and goals.

Store Manager

Tack'd Cannabis
Martensville, SK
03.2022 - Current
  • Ensure compliance with Health Canada and SLGA guidelines.
  • Recruit, coach, and train employees on regulations, policies and procedures, product education, customer service, and sales tactics.
  • Lead and manage multiple monthly, multi-store team challenges to boost sales and increase morale.
  • Build customer relationships with exceptional customer service to ensure repeat, loyal customers.
  • Team scheduling.

Store Manager

Canna Cabana
Martensville, SK
07.2021 - 01.2022
  • Maintain adequate stock through efficient inventory management and controls.
  • Establish and meet personalized daily/weekly sales, IPT, and ABV targets per KPI.
  • Create team schedules and manage labour costs within the allotted budget.
  • Provide excellent customer service and promote customer growth - exceeding national Google Review records within the company.
  • Identify, resolve and escalate discrepancies within all areas of store functions.
  • Adapt and learn new processes and software efficiently and quickly.
  • Support new and current managers in SK with questions and troubleshooting.
  • Record meeting minutes for SK/MB Regional Manager meetings.

Remote Medical Transcriptionist

Dr. Sasbrink-Harkema
Saskatoon, SK
05.2019 - 11.2020
  • Interpret and transcribe dictation on patient visits, examinations, diagnoses, referral letters, and clinical courses.
  • Maintain accuracy in a detail-oriented deadline-driven environment and deliver quality services.
  • Utilize time management skills to maintain a structured work environment.
  • Maintain strict patient and physician confidentiality.

Medical Office Assistant

Aurora Reproductive Care
Saskatoon, SK
09.2019 - 07.2020
  • Update and track patient records, data entry, transcription, and electronic filing (Accuro).
  • Assist physicians and nurses with vital signs, phlebotomy, ultrasound, and minor procedures.
  • Inventory management, ensuring adequate stock of supplies throughout the clinic.
  • Instrument cleaning, sanitizing and preparing exam rooms.
  • Communicate with patients regarding blood analysis requirements.
  • Complete transactions in the Pharmacy for specified products - requesting Medical Professional assistance for regulated products.

Store Manager

5 Buds
Warman, SK
11.2018 - 07.2019
  • Create/write company procedures and policies ensuring preparation for future stores.
  • Inventory purchasing/management, establishing product margins.
  • Review and file daily/monthly sales, and P&L reports, and update KPI daily.
  • Handled in-store/E-Commerce sales and customer inquiries; resolved discrepancies and managed the online store and social media presence.
  • Formulate team schedules and manage labour costs.
  • Recruit/coach team members on POS, products, and customer service.

Multi-Store Manager

Vapor Jedi & The Honeypot Glass Gallery
Saskatoon, SK
09.2013 - 01.2019
  • Simultaneously handled all monthly/annual reporting for both businesses.
  • Established store policies/SOP's and inventory management.
  • Ensure compliance with Health Canada regulations.
  • Collaborate with the Laboratory for quality control of in-store e-liquid production, verify labels, identify discrepancies and rectify as needed.
  • Recruit and schedule staff, and ensure optimal training and education.
  • Managed all E-Commerce, Social Media, POS software, product margins, and cash handling.

Medical Laboratory Assistant - Histopathology

Saskatoon Health Region
Saskatoon, SK
06.2012 - 01.2014
  • Specimen management, prioritizing, case sorting; distribution, data entry, and block/slide archiving. Phlebotomy, assisting frozen sections.
  • Communicating with and assisting pathologists, technicians, and couriers.
  • Quality control, and equipment maintenance. Updating standard operating procedures.

Education

Keyboarding Test -

Saskatchewan Polytechnic
Saskatoon, SK
05.2019

Medical Laboratory Assistant Applied Certificate -

SIAST
Saskatoon, SK
06.2012

Grade 12 Diploma -

Martensville High School
Martensville, SK
06.2006

Skills

  • Inventory management
  • Policy development
  • Financial reconciliation
  • Data analysis
  • Sales tracking
  • Customer service
  • Team leadership
  • Project management
  • Computer proficiency and Microsoft office
  • Time management
  • Organization
  • Regulatory compliance
  • E-commerce understanding
  • Relationship building and management
  • Decision-making
  • Analytical thinking
  • Scheduling management
  • Records management

References

Available upon request.

Timeline

Multi-Store Operations Lead

Tack'd Cannabis
10.2022 - Current

Store Manager

Tack'd Cannabis
03.2022 - Current

Store Manager

Canna Cabana
07.2021 - 01.2022

Medical Office Assistant

Aurora Reproductive Care
09.2019 - 07.2020

Remote Medical Transcriptionist

Dr. Sasbrink-Harkema
05.2019 - 11.2020

Store Manager

5 Buds
11.2018 - 07.2019

Multi-Store Manager

Vapor Jedi & The Honeypot Glass Gallery
09.2013 - 01.2019

Medical Laboratory Assistant - Histopathology

Saskatoon Health Region
06.2012 - 01.2014

Keyboarding Test -

Saskatchewan Polytechnic

Medical Laboratory Assistant Applied Certificate -

SIAST

Grade 12 Diploma -

Martensville High School

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Mandy Tarala