Mandy Shields
Burlington,ON
Summary
Experienced professional skilled at analysis, assessment and reporting on a variety of issues. Accomplished at helping companies dramatically improve production through enhancements. Works well with teams or individually toward goals such as correcting negative trends, driving improvements and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Material Handler
Precision Record Pressing
01.2023 - Current
- Operated pallet jacks to transfer large products from one area of warehouse to another.
- Kept storage areas organized, clean, and secure.
- Trained new team members.
- Close attention to details when sourcing and mixing compounds to minimize waste or contamination of raw materials.
Shipper Receiver
Partsource
01.2022 - 12.2022
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Restocked products and rotated items according to standard procedures.
- Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
Client Service & Technical Support
Alpine Access
04.2017 - 10.2020
- Responded to customer inquiries and provided technical assistance over phone.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Configured hardware, devices, and software.
- Created user accounts and assigned permissions.
- Managed multiple open applications while on calls and documenting all details of resolutions, within timely manner
Education
Associate of Arts - Public Relations - Corporate Communications
Loyalist College of Applied Arts And Technology
Belleville, ONHigh School Diploma -
Abronhill High
Glasgow, UKNo Degree - Banking And Finance
Canadian Securities Course (CSC)
Toronto, ONNo Degree - Financial Services And Insurance
LLQP
Toronto, ONSkills
- Providing Feedback
- Verbal and Written Communication
- Brand Management
- Production Reports
- Audit Reporting
Languages
English
Native or Bilingual
French
Limited Working
German
Limited Working
Timeline
Material Handler
Precision Record Pressing
01.2023 - Current
Shipper Receiver
Partsource
01.2022 - 12.2022
Client Service & Technical Support
Alpine Access
04.2017 - 10.2020
Associate of Arts - Public Relations - Corporate Communications
Loyalist College of Applied Arts And Technology
High School Diploma -
Abronhill High
No Degree - Banking And Finance
Canadian Securities Course (CSC)
No Degree - Financial Services And Insurance
LLQP
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